Room Attendant

4 days ago

Tofino, Canada Wickaninnish Inn Full time

Join our Housekeeping team as a Room Attendant, where you have the opportunity to learn and grow in a Relais & Chateaux property also recognized as an AAA 4-Diamond Resort and T&L World’s Best Hotel.

Yes, the bulk of the work in most Housekeeping Departments is cleaning; let’s not gloss over the fact that Room Attendants clean toilets, sinks, showers, make beds, vacuum kilometres of carpet each day and fold mountains of laundry. What is different at The Wickaninnish Inn? It’s the culture, the leadership and the empowerment given to every employee to seek out those moments where they can engage with a guest and make their stay that much more memorable. The department prides itself on setting the stage for guests; one day you could be helping set a room up for a surprise birthday with balloons and twinkle lights and the next day tasked to ensure that a guest’s special pillow is in the room prior to their arrival. You are not a back of house employee, you are front and center

Please note due to COVID-19 operating regulations/standards some duties may change.

Financial Commitment Incentive available.

**Objectives**:

- Be one of the front line contacts for guests requiring Housekeeping assistance, committed to ensuring the guests' Wickaninnish Inn experience exceeds their expectations.
- Project a friendly and professional demeanour to guests, making them feel welcome and at home while at the Inn.
- A professionally groomed appearance.
- A positive and pro-active attitude.
- A calm and capable demeanour.
- Handle cash and gratuities with accuracy, honesty and discretion.
- Keep work area clean, tidy and fully stocked.
- Complete all necessary administrative duties so work is properly documented.
- Keep all Inn guests safe and free from harm.
- Some duties may change due to COVID-19 operating regulations/standards.

Wages may be increased due to annual salary reviews, provincial minimum wage changes or at the employer’s discretion.

**Requirements**:

- Must possess the desire to be part of a world-class Housekeeping/Guest Service Team.
- Exemplary guest service skills and a demonstrated willingness to exceed guest expectations.
- Ability to multi-task in a busy environment and creative problem solving skills are necessary.
- Excellent interpersonal and verbal communication skills are needed. Full command of the English language is required.
- Ability to maintain all COVID-19 operating regulations/standards.
- Must enjoy working evenings and weekends.
- Previous experience in a full service hotel an asset.

**Job Types**: Full-time, Permanent

**Salary**: From $20.00 per hour

**Benefits**:

- Company events
- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Store discount
- Vision care
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- Holidays
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Tips

Licence/Certification:

- Authorization to work in Canada (required)

Work Location: One location

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