Courier Operations Manager
15 hours ago
**Company Overview**
We are a growing courier service based in Dartmouth, Nova Scotia, providing reliable delivery solutions throughout the maritime regions of Canada. Our mission is to ensure timely and efficient service while upholding our commitment to customer satisfaction.
**Summary**
**Responsibilities**
- Oversee daily courier and dispatch operations to ensure efficient and on-time deliveries.
- Run LTL operations with a customer-first mindset, focusing on service quality and operational excellence.
- Steer courier dispatch and delivery performance, ensuring targets are consistently met.
- Lead and support a team of drivers and operations staff within a unionized environment.
- Develop and implement routing optimization strategies to improve productivity and reduce costs.
- Collaborate with senior management on planning, reporting, and process improvement initiatives.
- Ensure compliance with company policies, safety standards, and labor regulations.
**Qualifications**:
- Minimum 4-5 years of operations management experience in courier, logistics, or transportation.
- Proven experience in unionized operations and LTL logistics.
- Strong understanding of routing optimization and dispatch systems.
- Excellent leadership, communication, and problem-solving skills.
- Ability to thrive in a fast-paced, high-volume environment.
- Proficiency with MS Office and logistics management software.
**Compensation & Benefits**:
- **Salary**: Competitive and commensurate with experience
- **Comprehensive benefits package**, including:
- Health and dental coverage
- RRSP matching program
- Paid vacation
**Job Types**: Full-time, Permanent
**Benefits**:
- Dental care
- Extended health care
- Paid time off
- RRSP match
Ability to commute/relocate:
- Dartmouth, NS B3B 1N8: reliably commute or plan to relocate before starting work (preferred)
**Experience**:
- Operations management: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
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