Operations Assistant Manager

5 days ago

Banff, Canada Discover Banff Tours Full time

**Overview**
Assist in all areas of operations to help ensure effective delivery of our tours and transfer services.

More specifically this is a hands on role to help the upkeep and oversight of all transfer and guiding operations completed by Discover Banff Tours

From general assistance with the day to day operations, to helping out with dispatching, to the oversight of our detailing department; this management level role will position you in all facets of the company.

**Responsibilities**:

- Assist in the daily running of operations in absence of the Operations Manager
- Manage the inventory and equipment in our guides room and detailing bay, this includes monitoring and ordering consumables to avoid interruptions in services
- Observe and give feedback on performance of team members
- Assist with resource scheduling
- Assist with dispatching
- Monitor and maintain licensing and paperwork in the vehicles
- Assist with operational emergencies as they arise

**Experience**:

- Previous knowledge of the tourism/ transfer industry
- Familiarity driving commercial vehicles (up to 24 passengers)
- Experience in dispatching or resource management a bonus
- Strong communication skills, both verbal and written, are required to interact with team members effectively.
- Ability to work in a constantly changing environment a must

**Job Types**: Full-time, Permanent

Pay: $24.00-$26.00 per hour

Expected hours: 40 - 50 per week

Additional pay:

- Tips

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Store discount

Schedule:

- 10 hour shift
- Evening shift
- Morning shift

Application question(s):

- Have you worked in the travel/ tourism industry before?

**Experience**:

- Department Management: 1 year (preferred)

Licence/Certification:

- Alberta Commercial Driver's License (preferred)

Work Location: In person

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