Sales Development Representative

**About Futureforce University Recruiting**

Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more.

**Job Category**

Sales

**Job Details**

**About Salesforce**

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place Agentforce is the future of AI, and you are the future of Salesforce.

**START DATE(S)*: September 2, 2025 | October 6, 2025 | November 3, 2025**:
**LOCATION*: Toronto, Ontario (Canada)**:

- *We do not offer relocation assistance. _

**ROLE OVERVIEW AND IMPACT**:
Are you looking for a fulfilling career empowering companies to connect with their customers in a whole new way? As a Sales Development Representative, you will join our elite sales team and do just that You will learn how to evangelize Salesforce, the Customer Success Platform and World’s #1 AI CRM, by identifying net-new business opportunities - driving growth by expanding our market reach and connecting with new potential clients. You will have a direct impact on our revenue generation goals, and this role is an exciting opportunity for you to develop your core sales skills and business acumen as you work alongside industry sales leaders. This role provides the foundation for a successful career in sales at Salesforce.

We hire driven individuals who thrive in a challenging and ambiguous environment, who know that they can succeed in a fast-paced, client-facing sales career, and are comfortable with achieving/exceeding metrics, key performance indicators (KPIs), and sales quotas.

**JOB DESCRIPTION**:
The Sales Development Representative (SDR) role serves as the entry point into a client-facing sales career at Salesforce, providing your initial experience in selling Salesforce products. Our SDR team plays a vital role in supporting our sales teams by fielding inbound inquiries and generating new business pipeline and interest through calling on inbound leads. Successful SDRs critically think and learn through coaching from their mentors, building upon and improving their skills throughout their tenure in this role.
- Strategically managing and calling a high volume of inbound leads, effectively prioritizing and organizing your pipeline to maximize conversion.
- Leverage the use of Salesforce's AI tools to streamline sales workflows, empower the team with timely insights, and articulate the value proposition of our offerings to drive business growth.
- Partnering closely with Account Executives to help move along qualified pipeline through the sales cycle
- Discovering business initiatives and acting as their internal advocate
- Building a point of view on how to help qualify customer needs and speaking to value and return on investment vs. technical functionality
- Learning how to anticipate, prepare, and overcome objections
- Building credibility and trust with internal and external stakeholders
- Demonstrating adaptability and flexibility as part of an ever-growing sales organization
- Managing a high volume of inbound leads with a strategy on prioritization of your leads
- Understanding various lines of business and personas

**MINIMUM QUALIFICATIONS**:

- Bachelor’s Degree or Advanced Degree required, completed within the last 12 months, or on track to complete prior to the start date of this role.
- Long-term interest in a client-facing sales career
- Competitive spirit and the drive for results
- Exemplary problem-solving skills and the resourceful ability to take initiative
- Coachable and enjoys learning in a fast-paced sales environment
- Superior organizational skills and attention to detail

**PREFERRED QUALIFICATIONS**:

- Previous internship or full-time corporate sales experience
- B2B software sales experience is a plus

This position is ineligible for visa sponsorship

Unleash Your Potential

Accommodations

**Posting Statement**

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equal