Banquet Manager

12 hours ago

Saskatoon, Canada Sheraton Cavalier Saskatoon Hotel Full time

**BANQUET MANAGER**

The Banquet Manager is responsible for the day to day operations of the Banquet Service team to ensure excellent execution of all meetings, events and conferences. The Banquet Manager is a key liaison with the Event Managers, Kitchen Culinary team, and the convenor while managing, directing and delegating all event staff to bring the details through to fruition creating a memorable experience for our guests.

The Banquet Manager is also responsible for managing productivity, maintaining standards, implementing processes, and coaching/developing all Banquet Employees.

**Responsibilities**
- Recruitment, onboarding, training of all new employees
- Forecasting, budgeting, and managing productivity
- Performance management of existing employees (performance reviews, coaching, mentoring, development, and training on any new systems/standards/processes)
- Creation, modification, and implementation of all service or operational standards
- Scheduling and balancing through Payroll system
- Overall presentation of food and beverage items in function rooms
- Manage change logs, amending staffing levels according to changes
- Attend Catering meetings, pre-conferences, pre-event meetings along with ensuring communication and follow up as a result of the meetings
- Quality control including room inspections reporting any deficiencies as necessary and ensuring cleaning checklists are consistently completed
- Maintain part-socks, inventories and purchasing within budgeted guidelines
- Onsite contact with organizers reviewing event order to ensure a seamless execution
- Ensure pre-event huddles, shift meetings, supervisor meetings are conducted regularly to ensure consistency of service standards
- Review all communication logs to ensure areas of opportunities are reviewed
- Guest problem resolution as necessary
- Ensure responsible alcohol standards are in place and being followed
- Regular safety and equipment audits implementing changes / fixes as necessary
- Liaise effectively with kitchen team regarding food product, execution, and presentation
- Maintain open communication to and from Catering Event Managers.
- Perform other duties as assigned.

**Qualifications**
- Previous Banquet Managerial/ Supervisory experience; Hospitality Management Diploma is a definite asset
- Customer Service Focused
- Proficient computer skills; with previous experience with a point of sale and/or catering sales program
- Detail oriented with the ability to prioritize and organize in a constantly changing environment
- Proven ability to manage multiple staff and delegate tasks effectively
- Strong communication skills, personable and ability to motivate people to achieve common goal
- Always exude confidence and professionalism
- Ability to work flexible hours or shifts

Pay: $55,000.00-$65,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Life insurance
- On-site parking
- Vision care

Work Location: In person

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