Banquet Supervisor

Dakota Dunes Resort offers modern accommodation and an authentic indigenous experience to discerning travelers. The hotel caters as weekend retreat with friends and family or a business getaway as well as to groups and meeting attendees with a 10000 sq. ft. Conference Centre.

**Job description**

**Summary of Responsibilities**:
Reporting to the Banquet Manager and Assistant Banquet Manager, responsibilities and essential job functions include but are not limited to the following:

- Consistently offering professional, friendly and engaging service
- Regularly reviewing and updating banquet BEO board to reflect current changes
- Assist with the service of all food and beverage items for assigned banquet meetings
- Following all safety and sanitation policies when handling food and beverages and undertaking other physical assignments
- Planning and executing various staff assignments relevant to service and setups
- Cross training and exposure to restaurant practices and services
- Liaise with on-site A/V technicians for guest requests, troubleshooting and set-up parameters
- Establishing a point of contact with convenors and reviewing event specifications
- Providing venue information and citing local history to better the meeting experience
- Fulfilling the role as a mentor to employees and providing regular coaching in all areas of work including but not limited to training, service recovery and cultural awareness
- Knowledge or interest in indigenous language exchange and traditional cultural practices
- Experience in bartending required to oversee banquet bar operations for quality assurance and reconciling process at the end of service
- Reporting any inefficiencies with positive contribution to departmental practices and policies to the respective channels
- Attending all pertinent internal meetings and pre-cons
- Other duties as assigned

**Qualifications**:

- Previous experience an asset and a minimum of 1 year in a supervisory or similar role
- Minimum of 1 year of bartending experience in a similar establishment or restaurant
- Must have the following valid certificates: SIRS, WHMIS, Food Safety
- Previous experience with a point of sale system an asset but not required
- Excellent communication and organizational skills
- Strong interpersonal and problem-solving abilities
- Highly responsible & reliable
- Willingness to learn and grow with the organization
- Ability to work well under pressure in a fast-paced environment
- Ability to work cohesively with fellow colleagues as part of a team
- Ability to focus attention on guest needs
- Ability to work weekends, weekdays, mornings, evenings, overnights, overtime, holidays
- Must have drivers license and reliable transportation to and from shifts
- Successful applicant will procure a recent CPIC dated within 6 months
- **Must be eligible to work in Canada**

**Physical Aspects of Position (include but are not limited to)**:

- Constant standing and walking throughout shift
- Constant lifting and carrying up to 50 lbs
- Occasional kneeling, pushing, pulling, lifting
- Occasional ascending or descending ladders, stairs and ramps
- Physically moving around the hotel to assist guest

**Employment Equity Opportunity**

**Our Commitment to Diversity, Inclusion & Reconciliation**

We acknowledge that we are on treaty land. These treaties serve to govern our relationships with Indigenous people. We come together today on Treaty 6 territory, which is the traditional territory of the Cree, Saulteaux, Stoney Nakota, Dakota peoples. We also acknowledge the traditional homeland of the Metis and honor their contributions.

It is important that we recognize that we all have benefits and responsibilities under these agreements. We acknowledge the harms and injustices of the past and present. We dedicate our efforts to working together in a spirit of collaboration and reconciliation. We are all treaty people.

Additional pay:

- Tips

**Benefits**:

- Commuter benefits
- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Store discount
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- On call
- Overtime
- Weekends as needed

Work Location: In person