QA Compliance Coordinator

As a leading manufacturer of nutritional supplements and other health-building products, we are dedicated to enhancing the wellbeing of our customers - through research, development and delivery of effective nutritional products. It is our mission to contribute to the lives of our customers, employees, suppliers and the communities we serve, in a cooperative and sustainable manner.

**Job Title**: QA Compliance Coordinator

**Department**: Quality Assurance

**Reports to**: QA Compliance Manager

**Location**: 1550 United Boulevard, Coquitlam B.C.

**Schedule**: Monday - Friday 8:00 am - 4:30 pm, flexible as required

**Organizational Summary**:
Factors Group of Nutritional Companies Inc. is a leading manufacturer of nutritional supplements and other health-building products. We are dedicated to enhancing the well-being of our customers through research, development, and delivery of effective nutritional products. It is our mission to contribute to the lives of our customers, employees, suppliers, and the communities we serve in a cooperative and sustainable manner.

**Job Summary**:
The QA Compliance Coordinator organizes, coordinates, and assists in the activities required for the attainment of various quality compliance and certification initiatives for Factors locations, while taking into consideration the company’s commitment to our seven core values such as Sustainability (people, planet, and profit) in the planning and implementation of all actions related to the area of responsibility.

**Responsibilities**:

- Prepare and coordinate activities needed for the attainment and maintenance of key certifications and licenses such as Organic, Kosher / Halal, MSC, EQP, USP, FOS, NNHPD, TGA, SFCR, FSMA, etc.
- Provide vendor material management approvals for new and replacement raw materials, bulk, and contract manufactured products.
- Maintain vendor management system and monitor vendor performance through vendor scoreboard and conducting vendor audits.
- Prepare, update, and maintain Food Safety Preventative Control Plans (PCP) / Hazard Analysis and Critical Control Points (HACCP) as required.
- Prepare, update, and maintain quality agreements with suppliers, customers, and relevant stakeholders.
- Track and notify key licensing and certification updates to Quality management to ensure compliance with evolving regulations and guidelines.
- Initiate and coordinate continuous improvement initiatives in quality assurance and compliance, including non-conformance, Corrective Action / Preventative Action (CAPA), and change control reports.
- Act as liaison with external stakeholders (consultants, contractors, regulators) and internal personnel related to Quality Compliance initiatives
- Prepare documents, protocols, manuals, standard operating procedures (SOPs) / work procedures (WPs) etc. as required
- May be required to travel throughout the Lower Mainland
- Other duties as assigned

**Requirements**:
Technical
- Completion of a Bachelor’s degree in a scientific discipline such as Chemistry, Engineering, Biology or Food Science
- 3-5 years of experience in a similar role in food, natural health products (NHP) and/or pharmaceutical industry working with current Good Manufacturing Practices (cGMP)
- Prior experience with and responsibility for Organic accreditation and license programs, as well as any additional certification programs applicable to industry
- Proficient with Food Safety PCP / HACCP required
- FSMA and SFCR knowledge an asset
- Experience with performing or participating in vendor audits. Certified Quality Auditor / Supplier Quality Auditor certification is an asset
- Knowledge of CFIA, FDA, NNHPD, TGA regulations are an asset
- An equivalent combination of education and experience may be considered

Attributes
- Excellent oral and written English communication skills
- Self-starter; strong organization, project management, and decision-making skills
- Able to problem-solve with sound reasoning and creative thought
- Adaptable and able to function effectively on multiple concurrent projects
- Ability to positively interact with a diverse group of people.

All Internal applicants will be given priority for consideration for the first five business days that this position is posted. After that five days, Internal applicants will be considered along with all other applicants; however, are guaranteed at minimum a call from the Talent Acquisition team.