Vp: Products

**We Are Innovators & Category Creators**
Do you have what it takes? There are not many companies that are truly creating the future they imagined
and emerging as category creators, we are not imitators and therefore looking for courageous creators
Clickatell is changing the way consumer and brands are engaging and ultimately how commerce will get
done. We are creating the leading Chat Commerce enabler and we are looking for top, self-motivated
talent that wants to have an impact.

Clickatell is a world-class Chat Commerce company, ambitious to stay ahead of its competitors. We build
our own culture in which we dream big and stay busy doing the right things. We need champions who
understand the bigger picture, believe in making a difference and are able to connect the dots to achieve
success. In our agile and demanding environment, you will be required to collaborate, ask the right
questions and take the smart risks.

We call ourselves Champions. Why Champions? We believe it's not only about what we have done, but
what we are doing and going to do. The way we do things, matter and influences how we drive our
organization forward and deliver solutions to our customers. Watch this space as we blaze a new path
while expanding across the globe.

**Purpose**
We are looking for a Vice President of Product to lead the development and execution of our global
product strategy. This is a key leadership position, responsible for aligning our product vision with business
goals and driving performance across our Conversational AI, Chat Commerce, and Payments portfolios.
This role requires a thoughtful and pragmatic leader - someone who combines strategic thinking with
operational discipline. You bring a strong customer focus, a deep understanding of technology, and a
proven ability to lead and develop high-performing teams. You're comfortable navigating complexity,
making tough decisions, and fostering collaboration across functions. Above all, you lead with integrity,
clarity, and a commitment to delivering meaningful impact.

**We Do The Right Things**
**Responsibilities of the Role**:

- **Help Define & Deliver the Product Vision**:
Set the multi-year strategy and execution roadmap across Clickatell's product suites - from core
messaging and AI to commerce and payments.
- **Lead Cross-Functional Execution**:
Drive execution in partnership with Engineering, Design, GTM, Customer Success, and Finance.
Ensure we ship on time, on budget, and to spec.
o** Drive Customer and Market Impact**:
Own product-market fit across key verticals and global markets. Deliver value for enterprise
customers through deep insight and tight feedback loops.
- **Own the Full Product Lifecycle**:
From ideation to retirement - champion customer research, define positioning, drive adoption,
and continually optimize for growth and usage.
- **Shape the Org & Culture**:
Lead a high-performing team, PMs, and cross-functional partners. Instill discipline, rigor, and a
high-trust, high-candor culture.
- **Price, Package, and GTM**:
Own pricing for your direct products, commercial packaging, and go-to-market alignment to
ensure our products are competitively positioned and easily adopted.
- **Be the Strategic Glue**:
Collaborate with stakeholders to ensure product strategy aligns with company goals, while being
the voice of clarity in moments of ambiguity

**We Are On A Learning Journey**
**Requirements of the Role**:

- 10+ years of product management experience in B2B SaaS or platform businesses
- 5+ years in senior product leadership roles (VP/Head of Product), ideally with global scope
- Deep experience in communications, commerce, payments, and/ or AI-enabled platforms
- Track record of scaling product lines, driving adoption, and improving unit economics
- Clear, confident decision-maker - able to balance customer need with business outcome
- Exceptional communicator and executive influencer - calm under pressure, clear under
complexity
- Strong operational focus, yet capable of fast context switching from vision to sprint-level detail
- Proven experience leading through ambiguity, change, and high-growth phases

**A Bit About You**
Behavioral competency requirements of a **Trailblazer**.
o** Leading Possibility**: Leads a high performance and learning culture that focuses on building
capacity to deliver more and better in the future. Multipliers who harness and develop others to
ensure the team work productively and are developed professionally with clear career paths.
- **Striving Optimizer**: Strives towards best version we can be and creates efficiencies to scale for
growth. Influences others to optimize the present while thinking about the future. Monitors,
evaluates, and makes recommendations to enhance processes, people, financials, and
technology.
- **Expert Advisor**: Explores, interprets, and pushes the boundaries by implementing best-in-class
practices, Influences others with unique insight and inspires innovative thinking. Ensures th