Receptionist - Physiotherapy Clinic

6 days ago

New Westminster, Canada Lifemark Health Group Full time

**Receptionist/ Care Coordinator - Motion Physiotherapy - pt Health**

**New Westminster, BC**
Lifemark Health Group is seeking a Part time** Receptionist** for its Motion Physiotherapy clinic. The **Receptionist /**Care Coordinator **is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by efficiently providing administrative support and coordinating clinic activity with friendly, enthusiastic and professional service with all patients, team members and external customers.

**Status**: Casual part time; up to 8 hours per week.

**Schedule**: Weekend Schedule with a potential for coverage throughout the week.

**Primary Responsibilities**
- Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns
- Coordinate a detailed and accurate intake of information on the patient's first visit to the clinic and throughout their treatment plan
- Assist patients with completing paperwork at the clinic to avoid errors and inaccurate information
- Coordinate scheduling of patient appointments and maintain the patient’s medical record
- Collect payment at time of service
- Track coverage for all funding streams to ensure approval
- Complete data entry and billing
- Provide administrative support to the Care Coordinator Manager and Clinic Director

**Qualifications & Core Competencies**
- High School Diploma, G.E.D. or equivalent
- Excellent customer service skills and telephone etiquette
- High degree of organizational skills and ability to prioritize and multi-task
- Excellent communication (verbal/written) and interpersonal skills
- Strong computer and data entry skills
- Weekend availability is must
- Experience working in a Physiotherapy clinic an asset

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