Cannabis/pharmaceutical Quality Assurance Associate

**Title of Role**: Cannabis/Pharmaceutical Quality Assurance Associate (Toronto, Ontario)

**Reporting to**: Quality Assurance Manager

**Overview**:
**This role is a 12-month contract position with the potential to grow into a full-time permanent position.**

**Responsibilities**:
The responsibilities of the Quality Assurance Associate include, but are not limited to, the following:

- Providing support on maintaining Quality System, including drafting and updating quality procedures.
- Ensuring compliance with quality system procedures, as well as work instructions related to receiving, storage, sample preparation, analysis, sample releasing, and generation of Certificate of Analysis (COA) in a state-of-the-art cannabis testing lab.
- Assisting in closing corrective actions, participating in root cause analysis, handling complaints, deviations, out-of-specifications, non-conformities, and change orders.
- Training staff on released procedures, preparing and implementing training plans, scheduling training, and maintaining training records.

The duties of the Quality Assurance Associate include, but are not limited to, the following:

- Implement required SOPs under Cannabis Act and GMP;
- Prepare and review logbooks;
- Manage and track reference standards;
- Issue, review, and release Certificate of Analysis;
- Prepare, review, and release reports;
- Investigate and handle client complaints;
- Lead Sample Acceptance and Receiving;
- Address client needs and expectations and communicate with clients to coordinate the requests on a daily/regular basis;
- Initiate and handle Corrective Action and Remediation Protocols (CARPs) when investigating quality issues;
- Assist in conducting and hosting audits (regulatory, internal, and third party);
- Handle OOSs, deviations, change control, supplier control, and supplier qualification;
- Train the staff, and occasionally visit Sigma’s satellite labs in-person (so far in Colombia and Portugal);
- Perform additional tasks and responsibilities as assigned by QA manager and senior managers.

**Qualification Requirements**:

- 2 to 3 years of experience working in cannabis, pharmaceutical, or relevant industry. Work experience under Cannabis Act in GMP environment is preferred;
- Bachelors in science;
- Excellent interpersonal, and written and verbal communication skills in English is a must. (French, Spanish, and Portuguese would be considered an asset);
- Client-oriented with excellent client service skills;
- Knowledge of regulatory requirements and guidelines, including GMP, GLP, GDP, ICH, FDA, USP, and EUP;
- Knowledge of Quality Management Systems (QMS);
- Understanding Cannabis Act and Cannabis Regulations;
- Strong software skills, including Microsoft Office;
- Strongly dedicated to meeting goals and business objectives, with the ability to manage and prioritize multiple projects;
- Self-motivated, responsive, ambitious, hard-working, organized, and adaptable;
- Able to occasionally work beyond the standard working hours, as may be required;

**Job Type**: Fixed term contract
Contract length: 12 months

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift

COVID-19 considerations:
All staff members are fully vaccinated. Limited visitors due to nature of business. Masks are encouraged in common areas of the office.

Ability to commute/relocate:

- Scarborough, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have at least 1 year of hands-on experience (outside of your education/training) in the Cannabis/Pharmaceutical Quality Assurance field? If yes, how many years?
- Do you have at least 2 years of experience working under a Quality Management System?
- Are you able to review and interpret analytical data?