Experienced Dental Receptionist

2 weeks ago

Coquitlam, Canada Brookmere Dental Group Full time

**Overview**
We are seeking a dedicated and organized Dental Receptionist to join our team. In this role, you will be the first point of contact for patients, providing exceptional customer service while managing the front desk operations of our dental office. Your responsibilities will include scheduling appointments, managing patient records, and ensuring a smooth workflow within the office.

**Duties**
- Greet patients warmly and assist them with check-in and check-out processes.
- Schedule and confirm appointments using Dentrix software.
- Manage patient records and maintain electronic medical records accurately.
- Handle multi-line phone systems to answer calls, respond to inquiries, and relay messages.
- Process patient information and verify insurance details efficiently.
- Maintain cleanliness and organization of the front desk area.
- Collaborate with dental staff to ensure effective communication regarding patient care.
- Assist with administrative tasks as needed to support office operations.

**Skills**
- Proficiency in using Tracket and and record management.
- Strong understanding of medical terminology related to dental practices.
- Previous experience as a Dental Receptionist or in a similar role within a dental office environment is preferred.
- Familiarity with electronic medical records systems is essential.
- Excellent organizational skills with attention to detail in managing patient information.
- Strong communication skills, both verbal and written, to interact effectively with patients and staff.
- Ability to operate multi-line phone systems efficiently while managing front desk responsibilities.
- A background in administrative roles or office experience is advantageous. Join us in providing top-notch dental care while ensuring an excellent experience for our patients

**Job Type**: Part-time

Pay: From $30.00 per hour

Expected hours: 8 - 24 per week

**Benefits**:

- Dental care

Work Location: In person

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