Waitress/waiter

1 week ago

Mississauga, Canada East Tea Can Full time

East Tea Can is a unique restaurant in Mississauga, We are fun, progressive, engaging, and creative, and our goal is to offer An Inspiring food experience for those who easily get bored by the normal.

East Tea Can is now hiring Full-time & Part-time servers with passion for hospitality, creativity and excellent customer service skills.
Server Job Description:
The server is responsible for the overall dining experience of each guest. They are able to create a memorable and lasting impression whereby every guest cannot wait to return. Their passion for guest service is unparalleled.
Role of the Server
- Be enthusiastic, professional and hospitable
- Ensure every guest leaves wanting to return
- Give the guest suggestions/recommendations for food & drinks based on their wants or needs
- Possess a sincere attitude to be of service to others with a desire to succeed

Duties & Responsibilities:

- Knowledge of East Tea Can including all products, menu’s and promotions
- Table service; taking orders, answering menu and beverage inquiries, explaining daily features, placing orders with kitchen while following all standards as it pertains to each task
- Delivery of food & beverage to tables in the dining room
- Processing bills and taking payment
- Handling guest concerns with and without the support of the management team
- Providing the highest quality of service at all times in all guest interactions
- Clearing, setting, polishing and cleaning tables, glassware & utensils
- Preparation and cleanliness of dining room & service stands before, after & during each service
- Proper adherence to all cash handling procedures as outlined in company policies
- Correct use of POS system, adhering to all company standards and policies

Competencies:

- Collaborative in a team environment, focused on success of the team not individual
- Maintain a sense of urgency and momentum
- Ability to stay calm under pressure
- Works harmoniously and professionally with co-workers and management.

Job Requirements:

- Ability to prioritize and stay organized in a high-paced environment
- Minimum of 2 years related serving experience
- Fluency in English both written and verbal
- Ability to work flexible hours including mornings, days, evenings, nights, weekends and holidays
- Must be able to carry and lift items weighing 20lbs
- Must be able to stoop and bend
- Must be able to stand and move for extended periods of time to continuously perform essential job functions.

**Job Types**: Full-time, Part-time, Permanent

Pay: From $17.60 per hour

**Benefits**:

- Company events
- Discounted or free food
- Flexible schedule
- On-site parking
- Store discount

Ability to commute/relocate:

- Mississauga, ON L5L 2W1: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Serving, customer service : 3 years (required)

Work Location: In person

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