Guest Service Representative

7 days ago

Ottawa, Canada Omniscient Wellness Centre Inc. Full time

Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
- Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 1 year to less than 2 years
**Work setting**:

- Spa
**Tasks**:

- Greet people and direct them to contacts or service areas
- Provide basic information to clients and the public
- Obtain and process information required to provide services
- Operate switchboard or telephone system
- Order office supplies
- Record and relay information
- Schedule and confirm appointments
- Send invoices
- Maintain work records and logs
- Receive and issue payments
- Perform clerical duties, such as filing and sorting and distributing mail
- Answer telephone and relay telephone calls and messages
- Arrange teleconferences
- Provide directory assistance
- Relay service to persons with disabilities
- Perform data entry
- Provide customer service
- Perform basic bookkeeping tasks
**Computer and technology knowledge**:

- Electronic scheduler
- IBM Lotus
- MS Office
- Database software
- Presentation software
- Electronic mail
- MS Access
- MS Excel
- MS Outlook
- MS PowerPoint
- MS Word
- MS Windows
**Security and safety**:

- Basic security clearance
- Criminal record check
**Transportation/travel information**:

- Own transportation
- Willing to travel
- Willing to travel regularly
- Public transportation is available
**Work conditions and physical capabilities**:

- Fast-paced environment
- Repetitive tasks
- Attention to detail
- Sitting
- Combination of sitting, standing, walking
**Personal suitability**:

- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Reliability
- Team player
- Ability to multitask
- Time management
- Maturity

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