Event Security Agent

8 hours ago

Edmonton, Canada Oilers Entertainment Group Full time

**Event Security Agent (Part-time)**
**Pay Rate: $19.00**

Are you a friendly and passionate team player looking for an exciting part time job in the fast-paced world of Sports and Entertainment? Become a part of our Fan Experience and Security team at Rogers Place. Our vision is to be a Global Leader in Sports & Entertainment. Together, we inspire our fans by connecting them to their passions, which is ours as well We play as a team, and with devoted integrity towards our common purpose. Through our world class talent, we strive to Win. On and Off the Ice.***

Our Fan Experience and Security team is providing world class customer service that exceeds our guests’ expectations and creates memorable moments that last a lifetime. As a member of our Fan Experience and Security team, you will have an opportunity to create a welcoming and exciting environment that brings the best fans in the country to their feet.

**Requirements**:

- Valid Alberta Security Services and Investigator Act License (SSIA)
- Valid ProServe and ProTech (easily attainable online)
- Valid Standard First Aid and CPR C is an asset

**Your Core Accountabilities**:

- Make all our fans feel welcome by greeting them with our signature approach.
- Enhance our fans’ experience through sharing and educating them about Rogers Place services and products.
- Promote a safe and kind environment comfortable for guests and staff.
- Ensure adherence to Rogers Place policies, procedures and code of conduct.
- Screening fans during ingress using walk-through metal detectors and hand wanding techniques, & conducting bag searches
- Patrol assigned area(s).
- Respond to emergency situations.
- Attend to guest incidents while maintaining a positive demeanor while deescalating the situation.
- Liaison with Police and Medical during incidents to ensure the safest environment for guests and staff.
- Complete incident reports and required documentation for all security incidents.

**Does this sound like you?**
- You have a positive attitude.
- You are a reliable team member, and your team can count on you.
- You are curious and enjoy learning new skills.
- You would like to play an influential role in delivering a renowned customer experience.
- You have experience as a security agent _or_ are looking for an opportunity to learn.

**Next Steps**:
Thank you for your interest in joining our team Those moving forward in the process will be contacted by a member of our team.

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