Customer Service Call Centre Agent

6 days ago

Calgary, Canada Steam Dry Canada Full time

Steam Dry Canada, a division of the Goodwin Group (National Service For Home Depot) is a leader in the home services business (furnace and duct cleaning, carpet cleaning, upholstery cleaning, water heater installations and emergency services) and we are looking for a Call Centre Agent who is a professional self starter to join our team Steam Dry Canada is a progressive company that focuses on quality of work and customer service in every aspect of our business. We are looking for an individual that shares our same vision of customer service.

**This it NOT a remote position, team members will be required to live in Calgary, AB and reliably commute to our office.**
- Reliable, dependable, and flexible
- Possess strong leadership skills
- Strong communication skills
- Customer service experience with proven track record
- Sales experience with a proven track record
- Ability to handle multiple phone calls and changing priorities
- Strong multi-tasking skills
- Demonstrates a positive attitude
- Self motivated and focused
- Work under mínimal supervision
- Possess strong computer skills
- Must be able to work all shifts, including early mornings, evenings, weekends and holidays

What can you expect from Steam Dry Canada:

- Work with a company that prides itself on its positive, respectful and progressive environment
- Opportunities for advancement
- Industry leading wages and bonus structure
- Employee benefits

**Job Types**: Full-time, Permanent

**Salary**: $15.00-$20.00 per hour

Schedule:

- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Calgary, AB: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

**Experience**:

- Customer Service: 3 years (required)
- Sales: 2 years (required)
- Call Centre: 1 year (required)

Work Location: In person

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