Manager of Stewardship and Impact

**About NEXT Canada**:
NEXT Canada’s programs are structured around four distinct pillars: Education, Mentorship, Networking and Investment. This unique blend of elements has supported 1000+ alumni in launching 400+ ventures that have raised over $2 billion.

**Overview**:
Reporting to the Director of Development, the Manager of Stewardship and Impact will be a vital part of the Advancement team, and a key contributor to fundraising performance and establishing high-value relationships with donors, corporate partners (including in-kind), program participants, and alumni.

**This role spans four critically important functions**:

- Donor, corporate partner, and alumni stewardship
- Donor and corporate partner renewals
- Corporate volunteer leadership
- Strategic execution of impact evaluation and reporting across all lines of business

In addition, you will understand and contribute to organization-wide strategy decisions and will share your perspective on issues that will advance the organization and its mission.

**Specific responsibilities include**:
Stewardship
- Manages the implementation of NEXT's stewardship program while identifying new and innovative practices to increase and improve supporter engagement.
- Acts as the primary contact for NEXT’s corporate partners and donors and supports any incoming requests or enquiries.
- Works closely with the Director of Development to develop tailored recognition strategies for major supporters including recognition and naming activities associated with annual, in-kind, and major gifts.
- Works cross functionally with internal and external teams to ensure the activation of partnership and donor deliverables, while enabling a strong and uncompromised supporter presence across NEXT activities (particular focus on program engagement and marketing recognition opportunities).
- Collaborates with the Marketing Team to develop content, stories, and various other public recognition opportunities for NEXT Canada's supporters.
- Creates and disseminates personalized stewardship reports (including annual donor reports and quarterly partner reports).
- Coordinates stewardship events for donors and partners, as well as cultivation events when appropriate.
- Creates and maintains donor recognition lists, and online donor wall.
- Maintains all Salesforce records for donors, partners, and volunteers - with particular focus on ensuring a comprehensive understanding of supporter preferences.
- Maintains NEXT's stewardship matrix and terms of reference to ensure it is up to date, effectively utilized and properly accounted for.
- Coordinates potential development/mission trips, which could involve collaboration with corporate partners and industry leaders.
- Supports the creation of timely and meaningful impact and outcome reporting to donors and foundations.
- Coordinates briefing notes, donor profiles, and sector analysis.

Corporate Leadership Volunteers
- Leads monthly corporate meetings with corporate partner contacts, and maintains regular communication to ensure proper execution of stewardship deliverables.
- Works with corporate volunteers/mentors to coordinate their engagement with our program.
- Works closely with the Senior Manager of Development to ensure seamless functionality of the Advancement Office (this includes cross over training).
- Monitor media/current affairs for insights relating to existing and prospective supporters.

Impact
- Acts as the advancement lead on key impact publications (annual report / donor reports / economic impact report etc.) by ensuring compelling impact information, and profound examples of a personal and qualitative nature.
- Manages the design, execution and evaluation of NEXT's impact strategy, working alongside other NEXT departments to ensure its success. This includes:

- geographic, sectoral, cultural and other metrics of diversity
- economic impact, and other indicators of venture success
- reporting that corresponds with the expectations of donors and supporters
- establishing benchmarks and measures for success
- Works cross-functionally to integrate stewardship and impact deliverables into recruitment strategies, end-of-program survey, and alumni census
- Proactively identifies trends to inform NEXT's future strategy
- Provides support and assists with events and campaign activities

**Requirements**:

- Outstanding communication skills (written and oral), and an understanding of the importance of being able to speak/write from the perspective of different campaign leaders.
- Exceptional capabilities with Google & Microsoft Suite.
- Experience working with Salesforce or other Customer Relationship Management (CRM) databases is essential.
- Proven project management skills and attention to detail.
- Demonstrated ability to manage multiple deadlines and work with cross-functional teams
- 5+ years of experience within fundraising and stewardship roles.
- Experience communicating with C-Suite executives and senior business