Manager, Donor Stewardship

Women’s College Hospital
For more than 140 years, Women’s College Hospital has been developing revolutionary advances in healthcare. At Women’s we advocate for healthcare equity because we know that a healthy society requires a level playing field where everyone has access to timely, high quality, efficient and compassionate care. Today, Women’s is a world leader in revolutionizing healthcare for women and advancing health system solutions for all.
Women’s College Hospital Foundation
Through the generosity of the community, the Foundation fuels the Hospital’s excellence in research and healthcare. Women’s is at the leading edge of fundamental changes in the healthcare system and the Foundation plays a critical role in advancing this agenda by supporting the Hospital and its extended mandate through fundraising. Donors have been, and continue to be, paramount to the success of progressive healthcare.
The Opportunity
Reporting to the Director, Communications & Stewardship, the Manager, Donor Stewardship, is responsible for designing and implementing multi-year, multi-tier strategies and programs to engage existing donors and to foster positive interactions that directly impact fundraising. The Manager works collaboratively across all Foundation teams to determine the best strategies for effective and personalized donor stewardship.
**Core Responsibilities**:

- Oversees the Foundation’s donor journey strategy across donor segments, including Annual, Monthly, Event and Major Gifts
- Leads end-to-end project management, planning, implementation and tracking of stewardship plans in alignment with donor segment journeys
- Builds and oversees the yearly engagement experience strategy and execution for affinity groups such as 100Women and Spirit of Life Society
- Leads stewardship communications and materials including writing personalized donor communications, and impact reports
- Designs, implements and maintains donor recognition areas (electronic and physical) across the hospital
- Manages donor lists for impact reports and ongoing communications and leads the data management process in collaboration with the Donor Services team.
- Develops strong collaborative relationships with appropriate hospital staff to support the creation of donor impact reports
- Maintains accurate, centralized records of stewardship plans to ensure that commitments are met on time
- Maintains and adheres to calendar to ensure timely execution of stewardship tasks
- Collaborates with the hospital and internal teams to develop naming opportunities within the organization and executes on plaque and naming installations as per donor gift agreements
- Works collaboratively with the Event team to plan and execute stewardship events including donor appreciate events, announcements and gift celebrations
- Provides timely reporting on Key Performance Indicators to Foundation leadership
- Supervises and mentors the Foundation’s Donor Experience Officer

**Qualification & Skills**:

- University degree and a minimum 5-7 years experience working in donor relations, donor operations or communications in the non-profit sector
- Strong verbal and written communication skills, particularly for donor communications
- Excellent project management skills
- Excellent attention to detail
- Proficient in Microsoft Office software including Word, Excel and PowerPoint
- Proficient working with Blackbaud CRM or other related fundraising databases
- Proficient in Adobe Creative Cloud
- Proven experience working cross-functionally, with team members at all levels, and ability to project manage
- Proven ability to work independently and collaboratively in a fast-paced environment
- Fundraising experience in either an academic or healthcare setting is an asset

**Salary Range**: $82,500-$87,500. Eligibility for merit pay and comprehensive benefits including Healthcare Ontario Pension Plan enrollment
Qualified applicants are invited to submit resume and cover letter by August 29, 2025
We thank all applicants for their interest; we will contact only those applicants selected for further considerations. Please note that submissions will be reviewed on an ongoing basis, and therefore early submission is encouraged.