Systems Administrator

When it functions at its optimal level, great IT infrastructure has the ability to elevate a business, and help it exceed all expectations. But when it’s plagued by errors and downtime, it also has the potential to sink a business.

We’re BSC Solutions Group, and we exist to ensure that every single one of our clients is elevated. We’ve been in the IT business since the advent of office computers, providing our clients with exceptional products, service, and knowledge.

We’ve spent decades developing a reputation for excellence and honesty, and now we’re looking for a new Systems Administrator. If you’re looking to join a dedicated team of IT professionals with a penchant for excellence, we want to hear from you.

**Systems Administrator**

Your main goal in this position is to ensure that our clients are always running smoothly and efficiently, and to minimize any downtime as a result of IT infrastructure issues. To be successful in this role you will combine your significant technological skills with terrific customer service abilities.

You’ll have the ability to take on and manage new projects, such as new server upgrades and implementations, and run them from beginning to end. Your organizational skills and project management experience mean you need little oversight or direction, and you always execute flawlessly.

You’re a high-level communicator, able to build relationships with co-workers, small business owners, and executives alike. You can speak techno-babble with your coworkers, but make the most complicated issue easy to understand for any customer. You’re also forward-thinking, able to anticipate your client’s needs as well as the needs of the business.

The very best in this role are:

- **Customer Focused **- the success of your clients is paramount, and you derive tremendous satisfaction from solving an issue or implementing a new solution that will help our customers do better business.
- **Technically Advanced** - you have terrific experience and knowledge of Microsoft products, from Office to Server. You can diagnose and solve almost any problem, constantly seek to upgrade and improve your skills, and love learning the latest advances.
- **Honest and Ethical** - you always work in the customer’s best interest, even when that means giving them bad news. You work hard to become a trusted source of expertise, and always work with integrity.

**Daily Activities**
- Deliver and configure computer equipment to client sites, such as laptops, desktops, Wifi Access Points, firewalls, switches, printers, UPS', etc..
- Prepare and deliver servers to client sites
- Administer Office 365 for many clients
- Participate in the helpdesk support queue, assisting clients and IT team members
- Focus on CyberSecurity needs of our clients
- Flexible Hybrid work at home/office environment

**The Details**

This is a full-time permanent position. Hours of work are Monday - Friday, 8:00am - 5:00pm. You’ll work on-call about once a month, but we offer overtime for any extra work you’re required to do during that period.

The expected salary range for this position is $65,000-$85,000/year plus benefits, 3 weeks vacation, cellphone allowance, and travel reimbursement ($0.62/km). This is a terrific opportunity for someone who is looking to build a meaningful career in a highly varied and interesting role. We’re not interested in making a short-term hire - if you’re looking for a challenging, long-term role with plenty of opportunity for growth and development, we want to hear from you.

**Qualifications**
- Experience configuring and maintaining Windows server infrastructure
- Experience leading, supporting, and mentoring a team of junior IT technicians
- Experience working as an IT project leader or project manager
- Experience with Office 365 and Hyper-V Virtualization
- You must have access to your own vehicle in order to conduct client site visits
- Microsoft or other certifications an asset
- University degree or college diploma in computer science, software engineering, network/server administration an asset
- Must be a Canadian Citizen or Permanent Resident for necessary security clearance
- **Please complete the profile assessment describing why you are a fit for this role.**

**How to Apply