Patient Services Specialist

2 weeks ago

Vancouver, Canada FYidoctors Full time

**Why You Should Join Us**:
We at FYidoctors put our patient's well-being first and feel honoured that people across Canada and the USA trust us with something so valuable. We put health front and centre, and our doctor-led approach has helped us rapidly grow in 12 years from 30 locations to over 350.

We could not have gotten to where we are without our most significant asset, our people, who now number more than 3,000 and serve thousands of valued patients across North America every day. We are committed to FYidoctors being more than just a place to work and strive to maintain a positive and supportive work environment where all our people can thrive and grow.

Joining our team at FYidoctors offers you a rewarding career where you can help us have a meaningful impact on people's lives while also having fun doing it

**How You'll Benefit**:

- Excellent wages including quarterly bonuses
- A comprehensive benefits package including outstanding optical coverage (two free pairs of eyewear each year)
- Rapid and continued growth, ensuring a constantly challenging and rewarding environment
- A workplace culture that fosters a sense of collaboration
- Ongoing training and development opportunities to help you develop your career

**Why We Need You**:
Our **Yaletown** office is looking to welcome someone like you to their small team. All we ask is that you bring your exceptional skills and experience and join us as our newest **Patient Services Specialist**.

As a **Patient Services Specialist**, you will play a critical role within FYidoctors by delivering world-class service to our patients. You'll often be the first point of contact with the public, so you must bring with you your passion for people and your drive to deliver an exceptional customer experience. With your help, we'll continue to have a positive impact on our current patients' health and well-being, as well as the patients we haven't yet met.

This position is a full-time, permanent role working Tuesdays through Saturdays, up to 40 hours a week.

**What Will You Be Doing?**
- Billing the patient, their medical service provider and other third parties
- Managing appointment bookings, prescription printouts and billing and payments
- Administering pre-testing services
- Upholding excellent customer service standards using your charisma and problem-solving skills

**What Do You Have?**
- Ideally, you will have some customer-facing experience, preferably in a retail environment
- Optical Industry experience isn't necessary, but is considered an asset
- A high level of comfort using technology and computers
- Solid proficiency in MS Office Suite
- A professional, approachable manner and a love of meeting and interacting with people

We appreciate your interest in FYidoctors and hope it didn't take too much time to apply. So, leave the rest to us. An actual human will review your qualifications and let you know if there's interest in moving forward. If there is, we'll follow up with more information. If there may not be a fit at this time, you'll receive a message that we hope isn't too impersonal. Please don't feel discouraged. We will have other opportunities

  • Patient Services Specialist

    2 weeks ago

    Vancouver, Canada FYidoctors Full time

    Our **FYidoctors - Vancouver - W Georgia** clinic is looking for someone like you to bring your exceptional skills and experience with you and join us as our newest** Patient Services Specialist**. You will play a critical role within FYidoctors by delivering world-class service to make a positive impact on the lives of our patients everyday. As a Patient...

  • Patient Services Specialist

    2 weeks ago

    Vancouver, Canada FYidoctors Full time

    **Why You Should Join Us**: We at FYidoctors put our patient's well-being first and feel honoured that people across Canada and the USA trust us with something so valuable. We put health front and centre, and our doctor-led approach has helped us rapidly grow in 15 years from 30 locations to over 350. We could not have gotten to where we are without our...

  • Patient Services Specialist

    5 minutes ago

    Vancouver, Canada FYidoctors Full time

    Our **FYidoctors - Vancouver - Yaletown** clinic is looking for someone like you to bring your exceptional skills and experience with you and join us as our newest** Patient Services Specialist**. This position is a **part-time role** working **20-29 hours per week**. Our clinic is open **Tuesday to Saturday**. The schedule for this role will range from...

  • Patient Care Quality Liaison

    5 days ago

    Vancouver, Canada BC Patient Safety & Quality Council Full time

    **Organization**: Vancouver Coastal Health **Location**: VGH **Job Summary**: **Come work as a Patient Care Quality Liaison with Vancouver Coastal Health (VCH)!** In accordance with the Vision, Purpose and Values, and strategic priorities of the Vancouver Coastal Health Authority (VCH), patient and staff safety is a priority and a responsibility shared by...

  • Patient Engagement and Retention Specialist

    2 weeks ago

    Vancouver, Canada LASIK MD Full time

    **See if you are our next**: **PATIENT ENGAGEMENT AND RETENTION SPECIALIST | VANCOUVER** Working for LASIK MD (_a partner of Vision Group Canada_) is to help improve people's eyesight. It is having the feeling of a mission accomplished and a job well done. It is seeing happiness in the eyes of patients and realizing that you have changed the way they see...

  • Patient Engagement and Retention Specialist

    2 weeks ago

    Vancouver, Canada LASIK MD Full time

    **See if you are our next**: **PATIENT ENGAGEMENT AND RETENTION SPECIALIST | VANCOUVER** Working for LASIK MD (_a partner of Vision Group Canada_) is to help improve people's eyesight. It is having the feeling of a mission accomplished and a job well done. It is seeing happiness in the eyes of patients and realizing that you have changed the way they see...

  • OR Patient Services Booking Clerk

    21 minutes ago

    Vancouver, British Columbia, Canada Provincial Health Services Authority Full time

    Job SummaryIn accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. The Operating Room (OR) Patient...

  • Customer Service Specialist

    1 week ago

    Vancouver, Canada FYidoctors Full time

    **Why You Should Join Us**: We at FYidoctors put our patient's well-being first and feel honoured that people across Canada and the USA trust us with something so valuable. We put health front and centre, and our doctor-led approach has helped us rapidly grow in 12 years from 30 locations to over 350. We could not have gotten to where we are without our...

  • Service Specialist

    4 hours ago

    Vancouver, Canada London Drugs Full time

    Service Specialist – London Drugs Join to apply for the Service Specialist role at London Drugs. We are seeking innovative, customer-focused people to join our team! This role is key to providing a superlative shopping experience. Responsibilities Provide assistance to customers throughout the General Sales area. Handle customer issues and supervise the...

  • Area Supervisor, Patient Service Centres

    3 minutes ago

    Vancouver, British Columbia, Canada LifeLabs Medical Laboratory Services Full time

    For over 50 years, LifeLabs has been Canada's leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services.We...