Customer Service Associate

**JOB TITLE: Customer Service Associate**

**ABOUT NORTH SUN ENERGY**

North Sun Energy is a co-ownership business between North Atlantic and Petro-Canada in Nova Scotia, Newfoundland and Labrador, and PEI. With a combined 110 gas stations and convenience stores across the three provinces (some under the Petro-Canada brand and some under the North Atlantic brand), this collaboration enhances Petro-Canada’s national coast-to-coast network and extends North Atlantic’s presence into Nova Scotia and PEI. Customers across the region now benefit from an expanded range of loyalty rewards, including Petro-Canada’s Petro-PointsTM program, Triangle Rewards® and North Atlantic’s YayTM Rewards program, in addition to experiencing the celebrated Orangestore convenience store brand located 25 locations and growing.

**Position Overview**

North Sun Energy is seeking a **Customer Service Associates.** The Customer Service Associate is responsible for performing all cashier, stocking, cleaning, and customer service duties in a manner that will develop good customer relations, build store sales, maximize profits, and protect store assets. We want go-getters who represent the Orangestore Vision of **“Fresh, Friendly & Clean,”** provide exceptional customer service, and put our customers first.

**Duties and Responsibilities**:

- Customer Service_
- Energetically greet customers as they enter the store - be friendly and helpful, provide prompt, courteous service, and thank our customers for their business
- Be familiar with and provide customers with information relating to our loyalty rewards program (Petro-Points program)
- Set an example to other associates for excellent customer service
- Handle customer complaints professionally and respectfully
- Maintain property and equipment to ensure customers have a safe and pleasant shopping environment
- Maintain excellent employee and team relations by cooperating and communicating professionally with other associates
- Equipment/Property/Merchandising/Gasoline_
- Efficiently ring up all sales on a cash register properly and accurately, handle money, checks, and other types of payment received for products sold per process/policy
- Correct or report unsafe working conditions to the Store Manager, and report any accidents immediately
- Efficiently perform multi-function operation of point-of-sale systems and lottery terminal
- Efficiently operate additional store equipment as required
- Clean and dust counters and shelves
- Stock merchandise on the shelves and fixtures
- Stock the coolers and freezers
- Make coffee and maintain slushie product and equipment
- Sweep and mop the floors
- Clean and maintain the restrooms
- Empty the trash
- Stock windshield service centers
- Complete various other jobs as assigned by the Store Manager and/or Assistant Manager
- Follow daily gasoline procedures including accurate stick readings and spill procedures
- Physical demands_
- Ability to be exposed to cold or warm temperatures performing occasional work in a walk-in cooler and/or freezer and outdoors
- Ability to stand and/or walk for an entire shift
- Ability to occasionally lift and/or carry up to thirty pounds from ground to overhead (i.e., assisting in stocking/maintaining inventory levels)
- Ability to occasionally lift and/or carry up to fifty pounds from ground to waist (i.e., to replenish slushie syrups)
- Ability to grasp, reach and manipulate objects with hands for entire shift (this work requires hand-eye coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs)
- Ability to operate a cash register
- Be exposed to occasional noise
- Ability to stoop, kneel, and squat
- Ability to reach overhead for objects

Associates may be tasked with additional responsibilities as needed. This list does not encompass all job duties and functions associated with this position.

**Qualifications**:

- Experience in retail sales preferred
- Honest and friendly
- Ability to be at work on time as scheduled
- Ability to communicate (orally and in writing) in English
- Work with mínimal direction and periodic supervision
- Ability to multi-task and work efficiently in a fast-paced retail environment

Not only do we offer an awesome work environment, we also provide our employees a ton of extra perks: benefits, flexible hours, and food discounts just to name a few.

**Job Type**: Part-time

**Benefits**:

- Flexible schedule

Schedule:

- Day shift
- Evening shift
- Morning shift
- Night shift

Work Location: In person

Application deadline: 2025-06-04