Receptionist

We are currently hiring an office assistant in Pemberton. The office assistant will be cross trained to work reception, help with eye tests & medical records, and insurance billing.

We are an employee-centric locally owned business always striving to do our best for our patients. We are constantly developing our individual skills to be a strong team.

**Sea to Sky Optometry** is hiring an **office assistant** at our new location in **Pemberton, BC.** This new team member at Sea to Sky Optometry will be available to help deliver excellent patient experience from the moment the patient calls our office, checking them in for their appointment, and booking appropriate follow up care. You will have the exciting opportunity to develop strong community relationships and build your dream career in this exciting health care field. There is opportunity learn new roles in the business and offer mobile optometry clinics to remote communities. We are a passionate group with a friendly professional attitude connecting to our community to offer excellent eye care.

What we offer:

- Part of a team who will make a positive impact in the community by enhancing lives through improving vision.
- Competitive salary, benefits, and bonuses.
- Industry leading development and training opportunities to continually expand your knowledge and reach your career goals.
- Career development to become a Certified Optometric Assistant or Optician.
- Workplace culture where we care about our team and our patients, always striving for our best and having fun along the way.
- Opportunities to be involved with vision therapy and low vision. Dr. Blumberg has a special interest in vision therapy and rehabilitation and would love to help you change our patients’ lives with vision therapy.
- Experience in a health care setting is an asset. Focus on accuracy, strong computer skills, active listening skills, and problem solving. Comfortable with sales, invoicing, billing insurance and taking payments.
- Customer Experience Skills. Strong communication skills so that you can listen to our patients and help them in the best way possible.
- Initiative. We are a small team of passionate individuals; initiative is crucial to continually improve our service to our patients. We are looking for a motivated, self-starter who is adaptable to change in a fast-paced growing business.
- Positive Energy. We love having fun. Our patients can feel our friendly and professional attitude, we want you to be positive and have fun at work while still striving to do your best.
- Community. We are a vital service in the community. We are always looking for ways in which we can help improve vision to members of our community. We are looking for someone who believes in giving back to our community and willing to take the lead on community initiatives.

Duties
- Receptionist **- patient experience specialist to ensure our patients feel cared throughout their entire visit**
- Answering phone calls**, following up with messages**
- Booking appointments **& scheduling**
- Appointment check in / check out
- Billing patients and insurance companies
- Intake forms
- helping with testing and examination notes
- customer service
- sales
- accuracy
- multi-tasking
- active listening
- problem-solving
- self-starter and able to adapt to change in a _fast-paced growing business_
- _Full time hours are available. Clinic hours are currently Tuesday - Friday 9-6, Saturdays 10-4.

Potential future responsibilities:

- Optician training
- Certified Optometric Assistant

If you want to be a part of our team, we would love to hear from you.

**Job Types**: Full-time, Permanent

Pay: $22.00-$25.00 per hour

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Store discount
- Vision care

Schedule:

- Day shift

Ability to commute/relocate:

- Pemberton, BC: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

Work Location: In person