Travel Services Consultant

4 days ago

Thornhill, Canada CAA Club Group Full time

**About Us**:
As Canada's largest automobile association, we are passionate about keeping our Members safe - whether they are on the road, at home, or travelling abroad. Meeting the diverse needs of our 2.5M+ Members requires high performing, forward thinking, and innovative people who work collaboratively to keep propelling our business forward.

**Who we are**:
Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion
At CCG, we are committed to delivering an exceptional Associate experience. We offer:

- Work-life harmony with access to an award-winning holistic wellness program,
- Continuous learning through our robust corporate curriculum and education reimbursement program,
- Incredible rewards, travel incentives, and product and service discounts,
- Pay-for-performance and best-in-class recognition programs, and
- Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

Join our growing team where everyone belongs

**Position Details**:
**What you will do**:
As a Travel Consultant, you will be responsible for providing exceptional worldwide travel services to our Members and non-Members. In addition, you will ensure your clients records and files are consistently up to date and maintained and provide regular follow up with clients.

This is a great opportunity for experienced Travel Agents, new grads, or anyone looking to kickstart their career in travel. No previous experience necessary, just a passion for travel, customer service and sales, we will provide training

Hiring for our April 2025 Travel Academy training

**Who You Are**:

- 2-3 years customer service and sales experience
- Prior Travel Agency experience is an asset, but not required
- TICO certification completion or working towards/ willing to complete
- Excellent communication skills both written and oral
- Excellent organizational skills
- Available to work flexible call center hours
- Familiarity with Apollo system is a definite asset
- Post-secondary education in Travel and Tourism, or related field is a strong asset

**Our Commitment**:
We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

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