Game Facilitator

22 hours ago

Calgary, Canada Activate Games Full time

**Enter the Game**

Activate is a tech company known for creating Canada’s first full-scale interactive gaming facility. We are experiencing significant expansion, and are looking to expand our team with the addition of a Game Facilitator. Key aspects of this position involve facilitation of the games, assisting customers at check-in, and ongoing upkeep of games and the facility. This job is dependent on an individual’s ability to thrive in a fast-paced work environment and confidence in social situations. This is a full-time position at our Calgary North store on 2929 Sunridge Way NE.

**The Duties and Responsibilities**:

- Game Facilitation_
- Be professional in thought, language, and action
- Exemplify excellence in facilitation, giving customers a great experience
- Brief new groups thoroughly but concisely prior to the start of their experience
- Observe customers in the gaming area and provide an explanation, if necessary
- Participating with customers in games if needed to ensure customers have an excellent experience
- Monitor and be attentive to game play, giving timely aid as necessary
- Handling any malfunctions with support of the Team Leads
- Maintain a clean and comfortable work environment
- Check-In Facilitation_
- Warmly greet customers when entering or leaving establishment
- Verify appointment times and explain the check-in process
- Handle cash, debit, credit, or gift card transactions with customers
- Issue receipts, and wristbands
- Answer customer inquiries and involve a Team Lead if the answer is not sufficient
- Facility Maintenance_
- Cleaning facility and washrooms as needed: dusting, vacuuming, using cleaning supplies, etc
- Painting around the main facility, as needed
- Aiding Team Lead in checking inventory of merchandise
- Resetting and disinfecting wristbands
- Cleaning and disinfecting available lockers and lounge
- Notifying Team Leads immediately of game failures or malfunctions
- Touching up equipment; gluing props, and other unskilled tasks

**The Qualifications**:

- 1 year of customer service experience is considered an asset
- Must be flexible and available to work evenings, weekends, and holidays
- Strong communication skills, multi-tasking, and time management skills
- Must be a people person - energetic, friendly and outgoing, with the ability to command attention in a crowd of people
- Must be willing to work various shifts starting as early as 9 a.m. and ending as late as 1 a.m. (leaders will work within given availability)

**The Perks**:
✔️Competitive wage

✔️Opportunities for advancement

✔️Casual dress

✔️Employee discount

✔️Fun and dynamic work environment

✔️On-site parking

**About Activate**:

  • Game Facilitator

    7 days ago

    Calgary, Canada Activate Games Full time

    **Enter the Game!** Activate is a tech company known for creating Canada’s first full-scale interactive gaming facility. We are experiencing significant expansion, and are looking to expand our team with the addition of a Game Facilitator. Key aspects of this position involve facilitation of the games, assisting customers at check-in, and ongoing upkeep...

  • Game Facilitator

    7 days ago

    Calgary, Canada Activate Games Full time

    **#Enter the Game** Activate is a tech company known for creating Canada’s first full-scale interactive gaming facility. We are experiencing significant expansion, and are looking to expand our team with the addition of a Game Facilitator. Key aspects of this position involve facilitation of the games, assisting customers at check-in, and ongoing upkeep...

  • Game Facilitator

    22 hours ago

    Calgary, Canada CLASSIFIED YYC Tactical Laser Tag Full time

    **ClassifiedYYC is looking for two individuals to join our team!** We are looking for someone who is: - outgoing and friendly - confident and fun - 18 and older - able to work Thursday/Friday/Saturday/Sunday - a team player - great at customer service - chatty and not afraid of pubic speaking - quick learner Some of the responsibilities of a team...

  • Escape Room Game Master

    7 days ago

    Calgary, Canada Escape 60 Full time

    **Overview** **Duties** - Facilitate and oversee game sessions, ensuring all rules are clearly explained and followed. - Engage with participants to enhance their experience through storytelling and interactive elements. - Provide excellent customer service by addressing any questions or concerns from guests. - Manage group dynamics to maintain a fun and...

  • Sleepover Facilitator

    2 weeks ago

    Calgary, Canada Heritage Park Full time

    **Department**: Programming & Experience - Education **Position Type**: Seasonal/Casual **Hourly Rate**: $16.50 **Expected Start Date**: January 13, 2025 **Hours**:Hours vary based on operational requirements **What we offer**: - Flexible work arrangements where no one day is similar - Working in a beautiful park setting - Free entrance to the Park,...

  • Birthday Party Facilitator — Weekend-Only Contractor

    3 days ago

    Calgary, AB TG S, Canada Wymbin Full time

    About the RoleWe're looking for a Birthday Party Facilitator to bring the Wymbin magic to life during our weekend birthday celebrationsYou'll lead and facilitate birthday parties for children and families in our bright and playful studio — helping create experiences that feel personal, memorable, and full of joy. This is the perfect opportunity for someone...

  • Manager, Sales

    4 days ago

    Calgary, Canada Calgary Sports and Entertainment Corporation Full time

    At Calgary Sports and Entertainment Corporation, we deliver excitement. Our mission is to be the heartbeat of our community by creating connections, building champions, and winning, together. If you’d like to join a team that’s people-first, diverse, innovative, and energized about delivering extraordinary fan experiences to our guests, then we’d love...

  • Event Coordinator Head Trainer

    2 weeks ago

    Calgary, Canada CALGARY SPORT AND SOCIAL CLUB Full time

    **Overview**: The Calgary Sport & Social Club (CSSC) is a leading provider of adult recreational sports throughout the city, and we depend on a large group of volunteers called Event Coordinators (ECs) to help facilitate games in some of our sports. The EC Head Trainer will play an integral role in training, coaching, and supporting our ECs to ensure they...

  • Program Lead

    3 hours ago

    Calgary, Canada Briercrest College and Seminary Full time

    Program LeadJob Title: Mainsite Program LeadBased at: Camp HopeReports to: Camp Program CoordinatorHours of work: 4 Month Paid Position ? May to AugustSalary: $1800 per Month ? Room and Board included*Start date: May 5th, 2025Status: Contract Position: ending August 22nd, 2025OUR MISSIONBecause of the life-changing gospel of Jesus Christ, Hope Mission exists...

  • Camp Counsellor

    2 hours ago

    Calgary, Canada Briercrest College and Seminary Full time

    Camp CounsellorJob Title: Male/Female Camp CounsellorBased at: Camp HopeSalary: $1200 per Month (Room and Board included)Start date: June 23rd, 2025Contract Position: ending August 22nd, 2025OUR MISSIONBecause of the life-changing gospel of Jesus Christ, Hope Mission exists to serve the physical, emotional, and spiritual needs of those in search of help,...