User Support Technician
2 weeks ago
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 1 year to less than 2 years
- **Tasks**:
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
- ** Computer and technology knowledge**:
- Networking software
- Networking hardware
- Intranet
- Internet
- Servers
- File management software
- Security software
- Communication software
- MS Office
- MS Windows
- Wireless networks
- ** Work conditions and physical capabilities**:
- Fast-paced environment
- Work under pressure
- Repetitive tasks
- Attention to detail
- ** Personal suitability**:
- Accurate
- Client focus
- Excellent oral communication
- Initiative
- Organized
- Team player
- Ability to multitask
- Time management
- Work Term: Permanent
- Work Language: English
- Hours: 35 to 40 hours per week
-
User Support Technician
2 days ago
Mississauga, Canada L’Unique Full timeOfficial Internal Job Title Piloting Technician Status: Temporary (Fixed Term) Job Description: The User Support Technician is responsible for the production and distribution of daily reports, evaluation of reported systems issues within our Policy Management, Billing, and Broker Portal systems, and execution of User Acceptance Testing relating to system...
-
User Support Technician
6 days ago
Mississauga, Canada Neu Beans Solutions Inc. Full timeEducation: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Give access to computer networks - Report on the performance of computer systems and networks - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training...
-
User Support Technician
2 weeks ago
Mississauga, Canada CAN INTELLIGENT SOLUTIONS CORP Full timeEducation: College/CEGEP - Experience: 1 year to less than 2 years - **Tasks**: - Give access to computer networks - Report on the performance of computer systems and networks - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and...
-
User Support Technician
1 week ago
Mississauga, Canada Neu Beans Solutions Inc. Full timeEducation: - Expérience: **Education**: - College/CEGEP **Tasks**: - Give access to computer networks - Report on the performance of computer systems and networks - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to...
-
User Support Technician
2 weeks ago
Mississauga, Canada ILAHSOL Technologies Inc Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...
-
User Support Technician
1 week ago
Mississauga, Canada VAXSTREAM CORPORATION Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years - or equivalent experience **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide...
-
User Support Technician
6 days ago
Mississauga, Canada VAXSTREAM CORPORATION Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years - or equivalent experience **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical...
-
User Support Technician
3 days ago
Mississauga, Canada Upskilled Technologies Limited Full timeEducation: Bachelor's degree - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...
-
User Support Technician
13 minutes ago
Mississauga, Canada AKIN FORCE Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents...
-
User Support Technician
2 weeks ago
Mississauga, Canada Ishay Technologies Full timeEducation: Bachelor's degree - Experience: 1 year to less than 2 years - or equivalent experience - ** Tasks**: - Give access to computer networks - Report on the performance of computer systems and networks - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement...
