User Support Technician

7 days ago

Mississauga, Canada Ishay Technologies Full time

Education: Bachelor's degree
- Experience: 1 year to less than 2 years
- or equivalent experience
- ** Tasks**:

- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- ** Screening questions**:

- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Work Term: Permanent
- Work Language: English
- Hours: 35 to 40 hours per week

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