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Front Desk Agent

2 weeks ago

Vancouver, Canada Gohvan Film Production Inc. Full time

**Job Positions**: Front Desk Representative

Part-time/Full-time

**Company**:
The Goh Van Film Production Inc. aspires to be an A-class film production company in Vancouver, which has the full capacity of Development, Pre-production, Production, Post-Production and Distribution. Established in Vancouver since 2016, with a focus on post-production (film editing, special/visual effects) in the beginning, Goh Van Film Production Inc. is now developing into a full range of film production company and committed to building an independent production team specializing in Development, Pre-production, Production, Post-Production and Distribution.

We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.

The goal is to make guests and visitors feel comfortable and valued while on our premises.

**Responsibilities**
- Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
- Greet and welcome guests
- Answer questions and address complaints
- Answer all incoming calls and redirect them or keep messages
- Receive letters, packages etc. and distribute them
- Prepare outgoing mail by drafting correspondence, securing parcels etc.
- Monitor office supplies and place orders when necessary
- Keep updated records and files
- Monitor office expenses and costs
- Take up other duties as assigned (travel arrangements, schedules etc.)

**Requirements and skills**
- Proven experience as front desk representative, agent or relevant position
- Familiarity with office machines (e.g. fax, printer etc.)
- Knowledge of office management and basic bookkeeping
- Proficient in English and Mandarin preferred (oral and written)
- Excellent knowledge of MS Office (especially Excel and Word)
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Customer service orientation
- High School diploma or higher; additional qualifications will be a plus

**Job Types**: Full-time, Part-time

Pay: From $18.00 per hour

Expected hours: No more than 20 per week

Additional pay:

- Bonus pay

Schedule:

- Monday to Friday

Work Location: In person