Youth Worker, William e Hay Center

**Location**: Ottawa, Ontario

**Reports to**: Coordinator, Youth Justice Services

**Employment Status**: Full Time Permanent (4 positions)

**Bargaining Unit Status**: Included

**Annual Salary**: $62,753.60 - $75,337.60

**Language requirements**: English is essential and French is an asset

**Schedule**: rotational schedule/average of 40 hours a week

**Bona Fide occupational requirement (BFOR)**: NA

**Reference Number**:25-121

**Closing Date**:October 8th, 2025

**Posting Stage**: Internal and external

**Vacancy**: Yes

**About us**:
Founded in 1960, the Youth Services Bureau of Ottawa (YSB) is one of the largest and most comprehensive non-profit agencies in Ottawa and a registered charity. It provides mental health services, employment programs, emergency shelter, community, health and housing services, and justice programs to youth in the Ottawa area, serving between 2,500 and 3,000 at‑risk individuals aged 12+ and their families every month. YSB employs 400 caring professionals in a unionized environment in over 21 locations across Ottawa.

Under the general direction of the Director of YJ Services and immediate supervision of the Coordinator of WEH/Sherwood the Youth Counsellor is responsible to provide direct services to Agency clients in accordance with policies and directives established within the Youth Services Bureau

**What you will do**:

- Provide unit coverage on a rotational shift basis ensuring the safety and security of staff, clients and physical plant.
- Provide direct clinical services including crisis intervention and on-going case planning involving client, family and relevant collaterals.
- Maintain current client files and complete required admission forms, plans of care (including goals/action), daily logs and summary reports.
- Comply with all mandating legislative requirements, Agency policies and procedures. Safeguard client confidentiality, rights and responsibilities.
- Develop and deliver Life skills modules to client groups.
- Advocate for clients and facilitate access to community resources and services.
- Represent the Agency in a professional manner. Maintain positive working relationships with the community, other services providers, and collaterals.
- Attend and participate in supervision
- Participate in on-going supervision of part-time/students
- Follow safe work practices as established by the Youth Services Bureau and the program

**This opportunity may be right for you if you have**:

- Diploma or degree in the social sciences.
- Two years related clinical experience
- Proven written & verbal communication skills.
- Ability to work autonomously and as an effective team member.
- Must be able to work rotational shift work
- Must be able to physically restrain clients when necessary
- Oral and written fluency in English is essential

**Additional Qualifications**:

- Successful applicants will be required to provide a clear Criminal Record Check, Vulnerable Sector Check or Broad Police check obtained within the past six (6) months, as a condition of employment with YSB.
- Successful applicants will be required to provide YSB with satisfactory Pre-employment medical testing including up-to-date immunizations and TB test

**Disclaimer**:
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be asked to perform other duties as required.

**What we offer**:

- An opportunity to join a vibrant team and be part of truly meaningful and rewarding work;
- 15 days of annual vacation + 1 personal day;
- 100% YSB-paid group health benefits;
- Pension plan from Day 1;
- A team where you get to be yourself everyday and where you have the freedom to innovate.

**Join us**

If you think this vacancy is a good fit, we would love to hear from you. Please visit the career section of our website to submit your resume and one-page cover letter. Don’t just tell us what we want to hear, tell us your story and why you would make a great addition to our team.