Control Officer, William E. Hay Centre, Youth Justice Services
2 weeks ago
**Location**: Ottawa, Ontario
**Reports to**: Coordinator, William E Hay
**Employment Status**: Casual Part Time (2 Positions)
**Bargaining Unit Status**: Included
**Salary**:$23.65 - $28.62
**Language requirements**:English is essential; French is considered an asset
**Bona Fide occupational requirement (BFOR**): N/A
**Schedule**: Up to 40 hours per week, rotational basis
**Reference Number**: 25-125
**Closing Date**: October 24th, 2025
**Posting stage**:Internal/External
**About us**:
Founded in 1960, the Youth Services Bureau of Ottawa (YSB) is one of the largest and most comprehensive non-profit agencies in Ottawa and a registered charity. It provides mental health services, employment programs, emergency shelter, community, health and housing services, and justice programs to youth in the Ottawa area, serving between 2,500 and 3,000 at‑risk individuals aged 12+ and their families every month. YSB employs 350 caring professionals in a unionized environment in over 26 locations across Ottawa.
Under the general direction of Youth Justice Services, the Control Officer is responsible to provide central control module and security services in accordance with policies and directives established within the Bureau.
**What you will do**:
- Provide unit coverage on a rotational shift basis ensuring the safety and security of staff, clients and physical plant.
- Operate controls and ensure security of building.
- Monitor movement/admission of all staff, residents and visitors.
- Respond to Emergency alarms and notify/access appropriate resources
- Monitor security panel and maintain logs pertaining to maintenance.
- Keep up to date security records.
- Follow procedures and instructions in a precise manner and respond appropriately and calmly in emergency situations.
- Receive and screen visitors and callers in a professional manner while meeting the security needs of the Centre.
- Attend and participate in supervision
- Participate in on-going training as required
- Follows safe work practices as established by the Bureau and the program.
**This opportunity may be right for you if you have**:
- College diploma or university degree in Law & Security, Police Foundations.
- Knowledge of computerized security systems.
- One-year related experience.
- Ability to work autonomously and as an effective team member.
- Proven written and verbal communication skills.
- Fluency in English is essential
- Fluency in French will be considered an asset.
**Disclaimer**:
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be asked to perform other duties as required.
**What we offer**:
- An opportunity to join a vibrant team and be part of truly meaningful and rewarding work;
- Optional Pension plan from Day 1;
- An evolving environment where we tackle new challenges and continue learning every day.
**Join us**
If you think this vacancy is a good fit, we would love to hear from you. Please visit the career section of our website to submit your resume and one-page cover letter. Don’t just tell us what we want to hear, tell us your story and why you would make a great addition to our team.
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