Front Office Agent

7 days ago

Toronto, Canada Hyatt Regency Toronto Full time

Summary
Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you. Hyatt Hotels of Canada has landed on the Greatest Places to Work List for Canada, two years in a row and were a top employer in the retail/hospitality industry. All part time colleagues receive 6 free rooms to use anywhere in the world.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

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**Qualifications**:
The successful applicant will have the following qualifications:

- Graduation from post secondary hospitality or tourism school
- Strong customer relations experience and ability to turn negative situations into a positive one
- Strong attention to detail with excellent time management skill
- A true desire to satisfy the needs of others in a fast paced environment
- Refined verbal and written communication skills
- Ability to work a flexible schedule
- Ability to stand for long periods of time

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