Service Manager
1 week ago
DeWildt Marine and Powersports is seeking a dynamic and team-oriented individual to join our Service Department as a Service Manager. We are looking for someone with a positive attitude and the ability to fit in with our team. Reporting directly to the owner, this job will be a great fit for you if you are passionate about our products and enjoy coaching and leading a team.
We are centrally located just off Hwy 400 in Innisfil.
**Responsibilities**:
- Coordinate all aspects of our parts and service department, from scheduling to invoicing, ensuring high level service to our customers and efficient workflow for our technicians.
- Ensure departmental profitability and performance
- Hiring and coaching team members
- Be the primary point of contact for customers, providing service inquiries, estimates, and regular updates.
- Prepare accurate service quotes and invoices.
- Ensure timely completion of service work orders.
- Maintain detailed service records, including customer information.
- Complete and submit warranty claims promptly.
**Requirements**:
- Minimum 2 years of experience in a similar role.
- Strong customer service and communication skills.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Attention to detail with excellent organizational skills.
- Proficiency in computer skills, including Microsoft Office and Lightspeed service management software.
- Experience in the marine and powersports industry is a plus.
Join Our Team: If you are a driven and results-oriented Service Manager seeking an exciting new challenge, we want to hear from you DeWildt Marine and Powersports offers a fantastic opportunity to learn and grow in a family-owned and operated business.
**Benefits**:
- Casual dress
- Dental care
- Extended health care
- Employee store discounts
- Performance Bonus
Pay: From $68,000.00 per year
Additional pay:
- Bonus pay
**Benefits**:
- Casual dress
- Dental care
- Extended health care
- Life insurance
- Store discount
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
Expected start date: 2025-06-16
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