Front Desk Agent

5 days ago

Kingston, Canada EconoLodge Kingston Full time

Greet guests with a friendly and courteous welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as restaurant and outlet hours including local attractions.
- Check guests in and out efficiently
- Register guests into the computer, verifying reservation, address, and credit information.
- Confirming information regarding number of guests and room rate
- Make appropriate selection of room based on guests needs.
- Accept payment for guests’ accounts both at the time of registration and at checkout.
- Post charges to guest rooms and house accounts.
- Direct all incoming and internal calls
- Book reservations for future guests

**Qualifications**:

- A friendly and enthusiastic individual with a neat professional appearance
- Be able to multi-task and work in a fast paced environment
- written and verbal English communication skills are required
- High school diploma or equivalent require
- Ability to effectively deal with internal and external customers in a professional manner.
- may be required to work varying schedules to reflect the business needs of the hotel which includes weekends and holidays.

;
- Previous hotel experience is an asset

**Job Types**: Part-time, Permanent
Part-time hours: 20-30 per week

**Salary**: $15.50-$15.90 per hour

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Weekend availability

Ability to commute/relocate:

- Kingston, ON K7L 1G3: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

Shift availability:

- Night Shift (preferred)

Work Location: In person

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