Automotive Service Advisor

1 week ago


Coquitlam, Canada ML Autoz Full time

**Company Overview**

ML Autoz is a premier automotive service provider specializing in European vehicles. We pride ourselves on delivering complete auto care from A to Z, ensuring our clients receive top-notch service and expertise.

**Summary**

As an Automotive Service Advisor at ML Autoz, you will be the first point of contact for our customers, providing exceptional service and support. Your role is crucial in facilitating communication between customers and our skilled technicians, ensuring that every vehicle receives the care it deserves.

**Responsibilities**
- Greet customers and assess their automotive service needs.
- Provide detailed explanations of services and repairs to customers.
- Coordinate with technicians to ensure timely completion of services.
- Manage customer inquiries and concerns with professionalism and efficiency.
- Promote additional services and products to enhance customer satisfaction.
- Maintain accurate records of customer interactions and service recommendations.

**Requirements**:

- Strong mechanical knowledge related to automotive systems and repairs.
- Excellent customer service skills with a focus on client satisfaction.
- Previous experience in a dealership or automotive repair environment is preferred.
- Sales experience with an ability to upsell services effectively.
- Strong communication skills, both verbal and written.

Pay: $20.00-$30.00 per hour

Additional pay:

- Commission pay

**Benefits**:

- On-site parking
- Paid time off
- Profit sharing
- Store discount

Schedule:

- Monday to Friday

Work Location: In person



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