Assistant Bakery Manager

**About Hall’s Apple Market**
Rooted deeply in the rich soil of Canadian heritage and community spirit, Hall’s Apple Market
has been a part of the Brockville community for more than 75 years. Our family run farm
believes in the enduring values of local engagement, sustainability, integrity, orchard-to-table
excellence, and unparalleled customer service.
We promote Canadian and local values by supporting local suppliers, celebrating our heritage,
and contributing to the local economy while serving our customers with pride.

**Role Overview**
We are looking for a versatile Assistant Bakery Manager for our Brockville location. This position offers a unique blend of responsibilities, ideal for someone who wants to work with great people, in a family-oriented environment, serving the local community.
If you possess strong leadership skills, a passion for baking, Organization skills and a
commitment to delivering outstanding customer experiences, we encourage you to apply..

**Core Responsibilities**

**1. Operational Management**:

- Assist in the daily operations of the bakery, ensuring smooth and efficient workflow.
- Oversee baking schedules, production quotas, and inventory management to ensure products are available and fresh.
- Maintain cleanliness and organization of the bakery and kitchen areas.

**2. Staff Supervision**:

- Monitor employee performance and provide feedback for improvement.

**3. Quality Control**:

- Ensure all baked goods meet the bakery's quality and consistency standards.
- Record recipes and methods on paper.
- Implement and oversee food safety and hygiene practices in compliance with health regulations.

**4. Customer Service**:

- Address customer inquiries, complaints, and special requests professionally and efficiently.
- Foster a welcoming environment and ensure a high level of customer satisfaction.
- Assist in developing and maintaining strong customer relationships.

**5. Product Development**:

- Collaborate on creating new recipes and improving existing products.
- Stay updated with baking trends and incorporate them into the bakery’s offerings.
- Assist in seasonal and promotional product planning.

**6. Inventory and Supply Management**:

- Manage inventory levels of ingredients, packaging, and supplies.
- Coordinate with suppliers and vendors to ensure timely and cost-effective procurement.
- Monitor and control costs to maintain profitability.

**7. Financial Responsibilities**:

- Assist in budget plan by creating a spreadsheet of all ingredients and respective costs.
- Monitor sales and implement strategies to achieve sales targets.

**8. Marketing and Promotions**:

- Help plan and execute marketing strategies to promote the bakery.
- Assist with social media management, advertising, and community outreach programs.
- Participate in events and promotions to increase brand visibility and customer engagement.

**9. Collaboration with Apple Farm Operations**:

- Coordinate with apple farm staff to integrate apple products into bakery offerings.
- Develop and promote apple-themed baked goods and seasonal specialties.

**10. Administrative Duties**:

- Maintain accurate records of sales, inventory, and staff schedules.
- Prepare and submit reports as required by the bakery manager or owner.

**### Key Skills and Qualifications for an Assistant Bakery Manager**

**1. Baking Expertise**:

- Proficient in baking techniques, pastry making, and bread production.
- Knowledge of various baking equipment and tools.
- Ability to develop and improve recipes.

**2. Leadership and Management Skills**:

- Strong leadership abilities to supervise and motivate a team.
- Experience in hiring, training, and managing staff.
- Effective conflict resolution and problem-solving skills.

**3. Customer Service Skills**:

- Excellent interpersonal and communication skills.
- Ability to handle customer inquiries and complaints professionally.
- Strong focus on customer satisfaction and service quality.

**4. Organizational and Time Management Skills**:

- Ability to manage multiple tasks and priorities efficiently.
- Strong organizational skills to maintain inventory and scheduling.
- Attention to detail and a high level of accuracy.

**5. Financial Acumen**:

- Basic understanding of budgeting, cost control, and financial reporting.
- Ability to analyze sales data and implement strategies to achieve financial targets.

**6. Creativity and Innovation**:

- Creativity in developing new recipes and bakery products.
- Willingness to stay updated with baking trends and customer preferences.
- Ability to plan and execute promotional and seasonal items.

**7. Health and Safety Knowledge**:

- Knowledge of food safety and sanitation regulations.
- Ability to implement and maintain hygiene and safety standards in the bakery.

**8. Marketing and Social Media Skills**:

- Basic understanding of marketing principles and strategies.
- Ability to assist with social media management and promotional acti