Supervisor Facilities Maintenance

**Division**:
Construction, Energy and Facilities Management

**About Us**:
Serving a diverse urban and rural population of more than 475,000, Niagara Region is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a range of high-quality programs and services to support and advance the well-being of individuals, families and communities within its boundaries. Nestled between the great lakes of Erie and Ontario, the Niagara peninsula features some of Canada’s most fertile agricultural land, the majesty of Niagara Falls and communities that are rich in both history and recreational and cultural opportunities. Niagara boasts dynamic modern cities, Canada’s most developed wine industry, a temperate climate, extraordinary theatre, and some of Ontario’s most breathtaking countryside. An international destination with easy access to its binational U.S. neighbour New York State, Niagara attracts over 14 million visitors annually, as well as a steady stream of new residents and businesses.

At Niagara Region, we value diversity - in background and experience. We are proud to be an equal opportunity employer. We aspire to hire and grow a workforce reflective of the diverse community we serve. By doing so, we can deliver better programs and services across Niagara.

For the Region's full employee equity statement, Working at Niagara Region - Niagara Region, Ontario.

**Don’t have every qualification?**

**Job Summary**:
Reporting to the Manager Facilities Management, the Supervisor Facilities Maintenance is responsible for assisting with the day-to-day in-house and contract maintenance services within regional buildings and properties to approved levels of service.

**Education**:

- Successful completion of Grade 12 and
- Successful completion of a Community College Program in Heating, Refrigeration and Air Conditioning or Building Environmental Systems
- Equivalent level of education will be considered

**Knowledge**:

- Minimum of 5 years’ experience in operation maintenance and construction of buildings and facilities with most recent 5 years in a supervisory capacity
- Provincial certification in a skilled trade
- Working knowledge of the Ontario Building and Fire Codes and Occupational Health and Safety Legislation.
- Electrical, Mechanical or HVAC trade certification is preferred.

**Responsibilities**:
**_ Assists with the day-to-day in-house and contract maintenance services within regional buildings and properties (35% of time)._**:

- Co-ordinates the installation, replacement, updating and maintenance of Regional H.V.A.C. equipment, providing technical advice and guidance.
- Responds and supervises emergency repairs by directing crews and contractual workers.
- Provides guidance and direction to contracted services (e.g. snow removal, janitorial etc.).
- Arranges and conducts electrical, mechanical and civil building and safety code inspections during construction, repairs etc. with appropriate inspectors.
- Maintains operational records and data in accordance with the building management and maintenance system.
- Provides technical support to Facility Operations section.
- Responds to customer complaint action program associated with maintenance and quality control standards.

**_ Maintains and monitors performance standards, methods & procedures for the operation, maintenance, and quality of the regional facilities within the sections' responsibility (20% of time)._**:

- Ensures section compliance with the provisions of the Occupational Health and Safety Act, Technical Standards and Safety Authority and all related Codes and Acts.
- Inspects repairs to ensure compliance with safety standards.

**_ Supervises staff, coordinating and planning work, providing work direction, assigning tasks and projects, determining methods and procedures to be used, monitoring quality of work, resolving problems and ensuring assigned results are achieved (35% of time)._**:

- Enables results with the organization’s human capital strategy to foster employee engagement.
- In conjunction with the Manager provides training and development, coaching and discipline when necessary, and manages staff recruitment.
- Ensures focus is service excellence, communication/transparency, innovation, and data integrity and work flow integration.
- Ensures staff has the information and resources to make successful plans and decisions.
- Ensures all people related issues, including recruitment, grievances and labour relations issues, are aligned to HR and Corporate standards and practices.
- Helps to break down barriers to employee success, ensuring collaboration and cooperation with other teams within their division and department
- Ensures Occupational Health & Safety policies, programs and practices are implemented, and maintained. This includes workplace inspections, monitoring, accident reporting and investigations,