Customer Service and Rental Coordinator in Downtown

3 days ago

Montréal QC, Canada Cogir Full time

COGIR Immobilier has 16,000 employees passionate about real estate who work day after day to offer the best service as well as a better quality of life to our clients. Our team manages more than 420 properties located in Quebec, Ontario and the United States. The company is currently ranked 41st among the largest companies in Quebec.

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We are currently looking for a Customer Service and Rental Coordinator. Are you an expert in sales? Proactive, with innovative sales-marketing ideas? We have the opportunity waiting for you

**ROLE AND GENERAL RESPONSIBILITIES**:

- Carry out visits and negotiate rental contracts according to established policies, service offer and promotions, in conjunction with the property manager
- Ensure follow-ups and inspections of vacant units so that they are ready and clean
- Follow up on move-ins and move-outs
- Follow up on prospects and complete the documents required for the rental
- Input the necessary data at given time in Hopem
- Issue rental activity reports and proceed with renewal requests, if necessary
- Perform all administrative tasks requested by the building manager
- Perform business development and develop new marketing strategies with management approval
- Provide rental reports or other report requested by the building manager
- Receive potential customers
- Respond to current customers on pricing and lease terms
- Respond to customer service requests
- Respond to requests from existing tenants (questions, comments, service requests, etc.)

**Administration**:

- Provide a high level of customer service
- Perform other related duties
- Support the general manager in his duties

**EXPERIENCE AND QUALIFICATIONS**:

- Minimum experience in a sales or rental position in the real estate field
- High availability, evenings and weekends
- Bilingualism is an asset
- Good knowledge of the Montreal market and surrounding region

**BENEFITS**:

- Salary to be discussed
- Cellular provided
- Possibility of advancement
- Floating days off
- Social leave
- Employee Assistance Program
- Vacation
- Schedule adapted to your needs and operations (flexible)
- Welcome and integration Program
- A welcoming and tight-knit team

**JOB STATUS**:
Permanent: Full Time

**JOB SCHEDULE**:
Day time

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