Inside Sales Representative
1 week ago
As an **Inside Sale Representative** you will be a part of the PPG-Dulux Paint stores within our Architectural Coatings business You will develop and grow relationships within your accounts to drive sales goals within the stores. You will report to the Regional Sales Manager.
**Key Responsibilities**
- Call prospective customers and qualify leads.
- Sustain relationships and introduce new products to current customers.
- Manage inbound customer calls and service appropriately.
- Identify sales opportunities from leads database.
- Maintain contact with current customers to identify increased sales opportunities.
- Close sales or hand off qualified leads to appropriate resources.
- Maintain professional production activities and highlight areas where national, divisional, or local account managers should get involved.
- Manage incoming customer service calls and provide the appropriate technical support.
- Contact customers to advise them of updates to available colour tools.
- Work closely with store managers and associates to resolve issues arising from inbound service calls and ensure exceptional customer service.
- Maintain existing customer base and promote seasonal products in addition to cold-calling and establishing new customer base.
**Qualifications**
- 2 or more years of telesales experience is an asset.
- Must have knowledge of store operating procedures and selling techniques.
- Previous experience using a CRM tool to collect and measure performance and customer data.
- Paint knowledge considered an asset.
**Benefits**: savings/pension plan, PTO, and more #LI-Onsite
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
**About us**:
PPG: WE PROTECT AND BEAUTIFY THE WORLD
The PPG Way
Every single day at PPG:
We partner with customers to create mutual value.
We are “One PPG” to the world.
We trust our people every day, in every way.
We make it happen.
We run it like we own it.
We do better today than yesterday - everyday.
Benefits will be discussed with you by your recruiter during the hiring process.
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