Budtender - Cannabis Retail

1 week ago

North York, Canada Paradise AIR Full time

**About us**

Paradise AIR is a new grown licensed cannabis retailer base in North York Toronto. We are aiming to provide the best quality of cannabis products to the community. We are collaborative, fun, and fast-paced.

Our work environment includes:

- Relaxed atmosphere
- Safe work environment
- Growth opportunities

RESPONSIBILITIES
- Supervise all activities that take place on the retail sales floor and business premises.
- Act as a brand ambassador reflective of the company values and mission.
- Listen to customer complaints, diffuse tense situations and resolve any customer-facing issues.
- Create intentional experiences for customers by building authentic relationships and appropriately determining needs.
- Open and close the store and facilitate seamless shift turnovers.
- Communicate goals clearly and inspire all team members to achieve given targets while leading by example and paving the way for improving our goals as a company.
- Coach and inspire employees to grow with the company.
- Ensure that all customers are being treated with the highest level of customer service.
- Advise customers on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis.
- Maintain positive customer relationships to establish a loyal customer base.
- Maintain and routinely update knowledge of new product inventory and the cannabis industry as a whole.
- Process customers’ payments using the dispensary’s Point of Sale (POS) system.
- Ensure that the dispensary is clean and well-organized at all times.
- Be responsible for sales and customer experience by maintaining a tidy, safe, and inviting store environment.
- Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedures.

**REQUIREMENTS**:

- MUST be able to pass a background check and obtain all licenses pertaining to AGCO standards.
- MUST have CannSell certification before 1st shift
- Self-starters who know how to figure things out and know when to ask for help.
- Strong interpersonal skills to be able to effectively handle a wide array of customers and staff.
- Ability to communicate effectively with customers, upper management, and vendors.
- Desire to learn about cannabis. Strong attention to detail.
- Professional, tidy appearance, and good personal hygiene.
- Ability to consistently work weekdays; the flexibility to sometimes work nights, holidays, and weekends.

Work remotely
- No

Work Remotely
- No

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 30 per week

**Salary**: $16.00-$20.00 per hour

**Benefits**:

- Casual dress
- Company events
- Discounted or free food
- Flexible schedule
- On-site parking
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Weekend availability

Supplemental pay types:

- Bonus pay
- Tips

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- CannSell Certification (required)

Work Location: In person

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