Housing Services Clerk, Rent Calculation

6 days ago

Vancouver, Canada YWCA Metro Vancouver Full time

Job DescriptionThe role of the Housing Services Clerk, Rent Calculation is to calculate rents for the YWCA Metro Vancouver’s tenants, residents and portable housing subsidy recipients.

**What you’ll be doing**:

- Complete rent calculation with new tenants and residents and annually with existing tenants/residents to assess tenant rent contribution/housing charge.
- Prepare rent review packages and provide them to tenants/residents (form, instructions and list of needed documents)
- Collect tenant/resident documents and upload them to Sharepoint
- Follow up on missing documents
- Assess rent
- Inform prospective tenant/resident of housing charge amount
- Data entry and filing
- Responsible for: Annual Rent reviews and calculations, Updating BC Housing system, Collection and maintenance of Insurance files
- Receive Rent Review Documents;
- Request outstanding documents;
- Inform Property Manager when attempts to collect rent review documents are not successful and provides a list of non-compliant residents for escalations;
- Calculate new Rents;
- Send completed rent review to Property Manager for review;
- Create new Tenant Rent Contribution letters for all tenants who have received a rent review;
- Upon approval by Property Manager, enter information on new rents into BC Housing system and into Arcori;
- Collect tenant insurance documents annually (at time of rent review);
- Collect car insurance documents annually where applicable (at the time of rent review);
- Inform Property Manager where tenants are not submitting tenant insurance or car insurance;
- Input tenant insurance documents and car insurance documents into tenant files.
- Put rent review documents in to tenant files
- Other duties as required

**What you’ll need**:

- Highly organized and detail-oriented, with the ability to effectively manage deadlines
- Strong math skills
- Computer skills including MS Office, general database systems and data entry and familiarity with Arcori, Safetyline, Relias, and ADP Workforce Now
- Ability to work autonomously
- Functional English written and verbal communications
- A valid clear criminal record check (including working with vulnerable populations) is required.
- The YWCA Metro Vancouver’s COVID-19 vaccination policy is currently suspended and as a result, vaccination from COVID-19 is not required at this time. However, should circumstances change and the YWCA deem it necessary to reintroduce such policy, you may be required to provide proof of vaccination against COVID-19 in order to be eligible to continue performing your duties.

**What we offer**: We offer our eligible employees the following benefits as part of their total compensation package:

- extended medical and dental benefits
- a defined benefit pension plan
- flexible working arrangements for applicable positions
- Employee Family Assistance Program, a confidential and voluntary support service for employees and their eligible family members
- free membership to our Health + Fitness Centre, discounts at our YWCA Hotel and priority in YWCA Child Care centres
- a workplace that prioritizes employee health, safety and wellbeing, including many learning and growth opportunities such as our staff mentorship program and three equity committees who help to support our goals towards achieving meaningful equity and inclusion.
How to Apply

**Olu Awe (he/him)**
**Property Manager**

535 Hornby Street, Vancouver, BC, V6C 2E8

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