Housekeeping Supervisor

**POSITION OVERVIEW**:
Your overall responsibility is to assist the Housekeeping Manager in ensuring the overall cleanliness of the hotel. You must have a solid understanding of the Room Attendant and House Person roles and ensure that all guestrooms and common areas have been cleaned to standard.

**BENEFITS OF WORKING FOR THE COMPANY**:

- Hotel discounts all over the world for you and your family/friends
- Group insurance benefits for all full-time employees
- Employee events throughout the year
- Access to discounted Kingston Frontenacs Hockey tickets
- Being part of a company who values diversity and inclusion
- Growth & development opportunities

**PRIMARY RESPONSIBILITIES**:

- Read MOD book every morning for any specific requirements
- Opening of the Housekeeping Department in the mornings and ensuring the Room Attendants are assigned their rooms
- Responsible for checking all rooms and common areas to ensure they are cleaned to standard
- Ensure the Housekeeping department is adequately staffed and properly trained
- Responsible for performance management - discipline/counselling, performance reviews, recognition
- Ensuring room status is up to date
- Required to assist in cleaning guestrooms when necessary
- Assist in the ordering and receiving of supplies
- Ensuring that health & safety standards are enforced
- Control lost and found procedures
- Report all maintenance deficiencies and follow through with the repairs in rooms and surrounding areas
- **The above areas of responsibility are not all inclusive and may be amended from time to time**_

**QUALIFICATIONS**:

- Previous experience in a supervisory role an asset
- Must be computer literate
- Proven leadership skills
- Excellent communication and interpersonal skills
- Strong organizational skills and ability to multi-task
- Mature and uses tact and diplomacy at all times
- Available to work any shift (days, weekends, holidays)
- Must possess the ability to communicate effectively within a diverse team environment
- Ability to work effectively and collaboratively in a multi-cultural environment with co-workers, managers, and guests
- We are committed to contribute to a systemic change in equity, diversity, and inclusion. Diamond Hotels is proud to be an equal opportunity employer. We commit to identify, prevent, and eliminate discrimination and harassment in all its forms with respect to race, color, ancestry, place of origin, physical or mental disability, sex, gender identity or expression, sexual orientation, age, religion, political belief, marital status or family status of that person or that group or class of persons._
- We are further committed to compliance with all fair employment practices relating to citizenship and immigration status. In recruiting for our team, we want to know more about the collective sum of your experiences, knowledge, innovation, self-expression, and talent that you invest in your work. We encourage members of designated groups and Indigenous Peoples to self-identify and apply._
- We will also make accommodation available to job applicants with disabilities in the recruitment process. During this process, if an applicant requests accommodation, please contact Human Resources at 613-650-5420 and we will consult with the applicant and arrange for a suitable accommodation that takes into account the applicant’s accessibility needs._

**Job Types**: Full-time, Permanent

**Salary**: $19.00 per hour

**Benefits**:

- Company events
- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- Day shift

Ability to commute/relocate:

- Kingston, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Cleaning: 1 year (preferred)
- Supervising: 1 year (preferred)

Work Location: One location