Service Shop Leader

6 days ago

Milton, Canada Altec Industries, Inc. Full time

**Why Join Altec?** **Altec's primary products include Aerial Devices, Digger Derricks, Cranes, and Specialty Equipment** - that can be found across the U.S. and in over 100 countries around the world. In addition to our 8 major manufacturing facilities, Altec has three final assembly plants, 40+ service centers and an extensive network of mobile service technicians who travel to customer sites. The supervisor will enable technicians to provide quality repair and maintenance of equipment, such that all jobs are completed with regard to **Altec's values** while achieving customer goals. Altec is proud to have a long history and commitment to Canada. The reason for our sustained commitment and success is that we listen and create solutions for the challenges our customers face through our dedicated Sales, Service, Parts, and Rental teams in Canada. "Over the years, much has changed. But even more has not. We are as we have always been: a company led by values, powered by people and inspired to be a source of opportunity for those who depend on the performance of our products." **Why Altec?** - ** Settle in with a Secure Essential Industry (supporting Utilities, Tree Care, & Telecom)**: - ** Maintain a Career Focus, with growth & development encouraged within Altec**: - ** Competitive Compensation that rewards performance**: - ** Competitive pay and comprehensive benefits**: - **Values that include Enjoyment of Work and Family** **Basic Qualifications for Entry-Level**: High School Diploma or GED AND - Four years of industry-related experience OR - A bachelor's degree with some industry-related knowledge **Basic Qualifications for Supervisor II (may be preferred)**: Bachelor's Degree AND two years of supervision, industry-related preferred **OR** High School Diploma or GED AND five years of industry-related supervision - Travel 0 - 25% - Problem solving and troubleshooting skills required - General PC skills required - Excellent communication skills required - Must be able to work with team members and work with mínimal supervision - Current valid Driver's License may be required - Ability to read and interpret required manuals, prints and schematics preferred Family-owned since 1929, **Altec **has the reach and resources of a large organization with the heart of a local firm. "More than just building equipment, we also build relationships." Safety is a primary responsibility in everything we do as is support of the** Altec Company Values**:Customer First - Enjoyment of Work - Family - Financial Stability - Integrity - People are our Greatest Strength - Quality - Spiritual Development - Teamwork We are there from the engineered design, through manufacturing and final assembly, with technical sales support and solution-driven direct sales, with forward-thinking marketing and R&D, and there for the life of the equipment with troubleshooting and repair, parts, and product support. **Major Responsibilities** - Enable continuous training for new and current technicians. - Have safety and environmental considerations and regulations figure prominently in mindset and practice. - Ensure efficient and effective work methods and scheduling. - Champion and implement process improvement. - Foster team spirit in concert with Altec Values to maintain a successful Service Group within the overall Altec organization.

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