Manager, Member Engagement

**Come work with us**:
Are you a motivated individual with a passion for engagement and developing relationships and experience in leading and implementing programs? If so, keep reading

The Manager, Member Engagement is responsible for the development, leadership and analysis of CPA Alberta’s member engagement programs and services. These programs contribute to the development and engagement of members through member networks, allow members access to relevant resources and peer network support to contribute to their professional growth, and further develop their competencies to become leaders in their field. This role reports to the Director, Member Relations.

CPA Alberta has offices in Edmonton and Calgary and provides hybrid Telecommuting opportunities (working from home a maximum of 3 days a week).

Further information on the benefits of working with CPA Alberta can be found on our website here.

**What you bring**:

- Chartered Professional Accountant in good standing with 5 years of progressive management experience. CPA Designation is preferred but not required.
- Demonstrated ability to lead and empower others, develop staff and work collaboratively with colleagues.
- Experience leading the planning, organization and implementation of projects to meet organizational goals and objectives.
- Experience developing and maintaining multiple stakeholder relationships.
- Proven ability to represent an organization in a professional manner with both internal and external stakeholders.
- Strong organizational, prioritization and time management skills, with the ability to work well under pressure, handle multiple tasks and meet deadlines.
- Motivated individual with proven initiative and curiosity to understand current CPA Alberta initiatives and ideas to enhance the value for members.

**What you will be doing**:

- Develop, deliver, support and review member volunteer frameworks, support programs, services and events for an increasingly diverse population of Alberta CPAs.
- Cultivate and maintain strong collaborative working relationships with internal management, members, employers, other provincial bodies, chapters, practitioner groups, ambassador groups, and other stakeholder groups.
- Regular attendance and support at events including chapter events, public practitioner forums, conferences and convocations.
- Contribute to on-going strategic and business planning processes including budget preparation and monitoring, and preparation of periodic reports.
- Liaise with the Manager of Professional Development and Manager of Career Services to stay apprised of client learning opportunities and provide insights on client needs to support program planning.
- Drive innovation and continuous improvement to enhance effectiveness, efficiency, satisfaction, and value to membership.
- Continue to establish a culture and operational structure of consistent delivery, innovation, cost optimization, partnerships, flexibility and nimbleness.
- Provide supervision and coaching to direct report; giving regular feedback and recognition and actively participating in the regular performance review process.
- Manage team to achieve agreed financial targets & operational metrics.

**Why CPA Alberta**:
CPA Alberta is the professional regulatory organization representing Alberta’s approximately 30,000 Chartered Professional Accountants (CPAs). Alberta’s CPA’s are among the more than 200,000 Canadian CPAs who provide financial and management expertise across the country and around the world, at every level and in every sector. CPA Alberta’s legislated mandate is to protect the interest of the public, protect the integrity of the profession, promote and increase the competence of Alberta CPAs, and regulate the conduct of Alberta CPAs.

**We’d love to hear from you**:
If you have competency in:

- Values & Ethics
- Teamwork & Adaptability
- Organizational Awareness
- Communication
- Results Management
- Risk Management
- Team Leadership
- Strategic Thinking

**Working Specifications**:

- Fast paced work environment.
- Travel between major centers is required.
- Occasional work outside of regular working hours may be required.
- This position can be in either Calgary or Edmonton.

CPA Alberta thanks all applicants for their interest and advises that we will contact only those selected for an interview.

**Equal Employment Opportunity Statement**:
Please notify us if you require accommodation at any time during the recruitment process.