Director of Sort and Operational Readiness Compliance

3 days ago

Mississauga, Canada Intelcom | Dragonfly Full time

Ride the next mile with us

Key Responsibilities:

- Sort Cost Reduction at Station Level: Identify and implement cost reduction strategies to enhance operational efficiency.
- Monitor Daily Station and Regional Sort cost for compliance to target
- Develop action plans for stations falling outside sort cost target at the 21 Day mark
- Achieve a sort cost 5% better than target
- Leverage FMC, Horasphere, Progression and various Dragonfly systems to ensure stations understand the whys and how to leverage data for performance improvement.
- Lead and develop a fully formed mobile station SWAT team for HVE and periods of scale including new station openings
- The position will also act as the floating ROM position in Canada
- The position will report directly to VP Station Operations - Simon Spratley

Required Qualifications:

- Bachelor’s degree in Supply Chain, Operations Management, or a related field.
- Proven experience in operations management, preferably in a regional or multi-site capacity.
- Strong leadership and team management skills.
- Excellent strategic planning and execution abilities.
- Proficiency in budget management and cost control.
- Knowledge of procurement processes and compliance.
- Ability to analyze and improve KPIs.
- Strong understanding of SOPs and audit processes.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced, dynamic environment.
- Strong problem-solving and decision-making skills.

Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom’s daily operations.

Our goal is simple: in a constantly evolving business sector, we don't just follow, we get ahead. In addition to standing out through innovative services and delivery methods, Intelcom is also undergoing a technological transformation where the integration of customer experience and logistics technologies are at the heart of its evolution.

At Intelcom, we know experience comes in many forms and are committed to building a culture where difference is valued. We are always looking for talented and diverse individuals to join our teams. With over 60 delivery centers across Canada, we may have the right opportunity for you.

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