Dispatcher/shipper (Full-time)

**Caring for Life. Make a difference. Be the difference.**

Calea is Canada’s leader in the provision of products and services that safely and reliably support community-based infusion therapy, advanced wound care, and the need for general medical supplies.

We are a community partner and licensed Pharmacy, providing expert solutions and support resources to healthcare professionals, hospitals, patients and their caregivers, and home care programs across the country. Calea supports patient care provided by several of Ontario’s largest Local Health Integration Networks’ (LHINs) Home and Community Care services. Our customers also include Regional Health Authorities.

Our people, experience, systems, and facilities make us a trusted partner in delivering innovative, cost-effective, patient-focused care that preserves independence and enhances quality of life. With over 280 employees and pharmacy locations in four provinces, Calea is committed to continually advancing the delivery of safe, high-quality community care.

If you are looking to work for a growing, global corporation that is focused on making meaningful improvements in the safety, affordability, and availability of the care medical professionals provide to their patients, then you should consider Calea & Fresenius Kabi Canada. We are an employer that works to build great leaders, teams and businesses. We know our employees are key to everything we accomplish, so we give them the freedom and resources to reach their potential and the opportunity to work with managers who care about their professional development.

**We are currently seeking a **full-time Dispatcher/Shipper** to join our team in Mississauga.**

**SCHEDULE**

**Monday-Friday **2:30pm-11pm (With the requirement of overtime as needed)**

***

The Dispatcher is responsible for communicating and coordinating all outbound orders with couriers to ensure that Calea meets its contractual agreement and delivery requirements. The Dispatcher role encompasses responsibilities of a shipping coordinator, route planner and warehouse shipper.

**PRINCIPAL ACCOUNTABILITIES**
- Assigns routes and prints labels for deliveries being prepared for shipping.
- Ensures that all orders are accurately labeled, scanned, routed and checked prior to being shipped.
- Responsible for changing the status of all orders to successful or unsuccessful.
- Responsible for notifying Client Services of all unsuccessful deliveries and changing the order status in the system.
- General warehouse duties including ice pack management, receiving returns and unsuccessful orders, and other tasks as required.
- Responsible for movement of temperature-controlled items.
- Manages self
- pick up orders and processing of payment as required.

**WORKING CONDITIONS**

Physical Effort: The Dispatcher is required to assign couriers, retrieve packages, print and affix labels, scan barcodes, and prepare shipments. Must be capable and willing to lift up to 50 lbs. with frequent visits to cold storage areas. Role is 100% standing and frequently physically demanding.

**QUALIFICATIONS & SKILLS**
- High School diploma
- Minimum 2 years of dispatching experience in the GTA preferred
- Strong computer skills in MS Office
- Strong communication skills (written and verbal)
- Good customer service skills and the ability to collaborate with all levels internally and externally
- Self-motivated and able to work with mínimal supervision
- Strong attention to detail with the ability to multi-task and handle fluctuating workloads
- Excellent organizational and problem-solving skills
- Self-starter with excellent continuous improvement skills
- Ability to work in broad temperature range environment
- Flexible, closing shift requires frequent overtime to complete day activities
- Proven ability to adhere to standards & procedures and maintain confidentiality

Calea is responsible for ensuring we can provide critical and lifesaving medical products and services to vulnerable members of our communities. We are committed to fostering a caring culture, a safe environment, and a healthy workplace for all employees. Everyone must follow safe work practices and comply with our health and safety policies, vaccination policy and Covid-19 protocols.
- The company is committed to meeting the accessibility needs of people with disabilities. Calea is dedicated to breaking down barriers to accessibility, preventing new barriers from arising and to meet the accessibility requirements prescribed by the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any time please contact us._