Internal Communications and Employer Branding

Plusgrade powers the global travel industry with its portfolio of leading ancillary revenue solutions. Over 200 airline, hospitality, cruise, passenger rail, and financial services companies trust Plusgrade to create new, meaningful revenue streams through incredible customer experiences. As an ancillary revenue powerhouse, Plusgrade has generated billions of dollars in new revenue opportunities across its platform for its partners, while creating enhanced travel experiences for millions of their passengers and guests. Plusgrade was founded in 2009 with headquarters in Montreal and has offices around the world.

**ABOUT THE ROLE**:
**WHAT YOU WILL BE DOING**:
Although this role remains a role where your day-to-day life will likely change a lot based on our strategic priorities, this is what you can expect:
**Internal Communications**:

- Develop and implement communication strategies and best practices.
- Develop and execute communication plans for corporate priorities, organizational change, and support team engagement.
- Lead internal employee deliverables, events, and initiatives (i.e. newsletters, intranet, announcements, etc.)
- Revamp and improve the internal information ecosystem to increase employee engagement.
- Design and implement communication platforms and measure effectiveness.

**Employer Brand**:

- Build Plusgrade's employer brand and employee value proposition in strong collaboration with our Brand and Marketing teams
- Design and execute recruitment marketing campaigns in collaboration with marketing and talent acquisition teams.
- Measure effectiveness of campaigns and make future recommendations.
- Build relationships with industry organizations and universities.
- Bring new and disruptive talent attraction techniques.
- Operationalize employer brand initiatives and oversee team swag in partnership with the design team.

**YOU ARE SOMEONE WITH**:

- Bachelor's degree or equivalent experience in communications, marketing, human resources, or a related field.
- Significant experience in internal communications and/or employer branding.
- Excellent written and verbal communication skills in English and French.
- Strong project management skills and attention to detail.
- Ability to manage multiple priorities and meet tight deadlines.
- Knowledge of best practices in internal communications and employer branding.
- Experience working with technology platforms and tools to deliver internal communications.
- Ability to work collaboratively with cross-functional teams.
- Creative problem solver and critical thinker.
- Strong analytical and quantitative skills to measure program effectiveness and inform decision making.
- Strong interpersonal skills and ability to build relationships at all levels of the organization.
- Passionate about creating a positive employee experience and building an employer brand.
- If you are passionate about internal communications and employer branding, and are excited about the opportunity to join a dynamic and growing organization, we encourage you to apply.

**WHAT YOU’LL LOVE ABOUT US**:
\uD83C\uDFE6 RRSP/401(k) Matching

\uD83C\uDFE5 Comprehensive Health Plans

\uD83D\uDCC5 Unlimited Vacation/PTO

✈️ Travel Experience Credit

\uD83E\uDDD8 Annual Wellness Credit

\uD83E\uDD57 Team Events and Monthly Lunches

\uD83D\uDCBB Home Office/Commuter Credit

\uD83C\uDF05 Work From Anywhere Program

**OUR PROCESS**:

- Recruiter Phone Interview
- Hiring Manager Interview
- Take-home Assessment or remote coding exercise (if applicable)
- Team Interview