Retail Store Assistant Manager

**Retail Store Assistant Manager** **Shift**: Retail Hours, Monday to Sunday **Location**: Yorkdale Mall (on site) **Reporting to**: Store Manager **“Make your career an amazing journey”** **with Miele Canada** Since 1988, Miele has remained a family-owned appliance business, designing and manufacturing high quality residential and professional appliances. Miele entered the Canadian market in 1998 and has been on a steady path of growth ever since. Our company philosophy of Immer Besser (Forever Better) emphasizes our desire to provide a working environment that fosters personal and professional growth and allows our employees to enhance their skills and take their careers to the next level. Miele recognizes that competitive compensation is a cornerstone for recruiting and retaining employees. **Here’s where you come in** This is the first ever Miele "Discovery Store" in the world located in Yorkdale Mall, Toronto This is an interactive location with live cooking demonstrations and events. This person would have the opportunity to be involved with ensuring that the store appearance and brand presentation are first class and be a part of making history with this global organization **Why Join Miele** Miele offers great job growth and training opportunities with market total compensation package to include: 100% Company Paid Benefit Plan, Life Insurance, Disability and a Health Spending Account. RRSP’s - Company contributes 6% of salary - no employee matching required. Employee discounts on products, Career development opportunities, Tuition reimbursement program, Great working conditions and other incentives to attract and retain great talent like you. **Now that you know about us, we want to know more about you We are looking for someone who can**: - Ensure the active kitchen is a lively area and premium hospitality is offered to our clients all day long - Support event chefs in their culinary demonstrations to all clients, in an effort to highlight Miele appliances - Be an outstanding host and provide all in-coming clients with a premium experience both during events and daily operating hours - Ensure a premium product and brand presentation throughout the Miele store that is in line with the Miele brand values and guidelines - Execute product advises, create quotes and close sales. Actively assist consumers with product information and demonstrations, making sure they experience the brand and receive a premium experience and service - Assisting the Store Manager with inventory management and related activities - Training and mentoring Sales Associates to excel in their roles, ensuring all sales targets are met and exceeded - Coaching the Sales Associates to manage their client database, through strategic follow up, using the CRM tools provided by Miele - Foster a positive working environment and motive all team members - Ensure visual merchandising is consistent with Miele standards, in order to maximize sales - Manage and maintain the store facility, inclusive of all cleaning, repair, and replacement of damaged merchandise, furniture, registers, and other related items to facility - Ensure proper procedures are being met in regards to cash, credit card and all transaction processing in accordance with Miele policies and guidelines **We think it would be awesome if you have**: - Minimum of one (1) year retail management experience for a luxury brand or equivalent - Minimum five (5) years of experience in a retail environment - Outstanding organizational, presentation and communication skills - Excellent computer skill's