Client Service Representative

13 hours ago

Greater Sudbury, Canada Continental Currency Exchange Full time

Don't miss out on the opportunity to be a part of one of Canada's leading foreign exchange retailers If you enjoy working in a dynamic, diverse, team-driven environment, and you are outgoing, enthusiastic, and passionate about providing exceptional customer service, then this is the opportunity for you.

**JOB DESCRIPTION**

**DUTIES AND RESPONSIBILITIES**
- Provide prompt and courteous service to clients in person and by phone
- Process deposits, withdrawals, account transfers, bill payments and remittances
- Perform a variety of cash and cheque transactions
- To be an active and positive contributor to both general branch operations and the working environment
- Cross-sell financial products and services, and make referrals as appropriate
- Support marketing campaigns and social media initiatives
- Assist with opening and closing of the branch
- Meet quality assurance requirements and other key performance metrics

**QUALIFICATIONS**
- Completion of high school or equivalent
- 1 year experience in retail environment with handling cash
- Strong communication skills, both written and verbal
- Superior customer service skills and ability to build relationship with clients
- Proficiency with numerical calculations
- Intermediate computer skills - Word, Excel, Fx Software

**Continental Currency Exchange is dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential. Get involved and have fun as part of the Continental Currency Exchange team**

**Benefits**: Discussed after probationary period.

**Work remotely**: No

**Job Types**: Full-time, Part-time

**Salary**: $16.50-$17.50 per hour

Schedule:

- Day shift
- Evening shift
- Weekend availability

Work Location: One location

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