Supervisor Customer Service Insurance Process Transactions

1 week ago


Toronto, Canada DXC Technology Full time

Supervisor: Customer Support Insurance

Monitors day-to day activities of the customer service area.

Ensure adherence to policies and maintain service level quality

Assist with the creating of internal performance reviews, communicating changes in web site, client policy, and internal policy to staff.

Provides escalation support regarding client issues,

participate in the creation and execution of programs to motivate and retain customer service.

Bachelor degree

5 and More years in a similar position in insurance

3 years Supervising Customer services team

Bilingualism French and English an asset

**Must have an Indefinite Valid Canadian Work Permit.**

Note: This option is reserved for applicants needing a reasonable accommodation related to a disability.



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