Training Specialist, Jays Care Programs

Come play a key role in building the future of Sports & Media Everyone wants to be part of a transformational team - and that’s exactly what we’re building at Rogers Sports & Media. A team that innovates and a team that wins.

At Rogers Sports & Media we are committed to creating and growing teams that are digital-first, fast-moving and bold-thinking and are focused on delivering impact with everything they do. Our impressive collection of assets includes media properties, sports teams, sports events & production, venues, e-commerce platforms and a close connection with our Connected Home and Wireless team. Collectively, we touch the lives of 30 million of Canadians every month

As we grow our team, the well-being of our team members remains our top priority. To ensure the health and safety of our team members, including those in the recruitment process, our team members are working from home, and are equipped to do so safely and efficiently.

Are you up for the challenge and the fun? If so, consider the following opportunity

**Training Specialist, Jays Care Programs**

**Jays Care Foundation | Toronto Blue Jays Baseball Club**

**Are you excited to create opportunities for children and youth facing barriers in sport?** **Are you ready to join an award-winning team of innovators, creators and dreamers? **If you answered yes, we are looking for someone like you

**Training Specialist, Jays Care Programs**

Specialists on the Jays Care Programs team have 5+ years experience working with children and youth facing significant barriers. Specialists are tasked with supporting a wide range of projects that are all designed to help level the playing field. Our work enables us to work with and support communities facing a wide range of barriers including, but not limited to: poverty, food insecurity, inaccessibility, ableism, racism, sexism, and homophobia. Every project we devote time, funding and energy to has been well-researched, informed by our wide range of advisors, and is designed specifically to break down barriers and fortify strengths for children and youth.

**Type of role**: 1 year contract

**Reporting to**: Manager, Monitoring, Evaluation and Learning

**Training Roles and Responsibilities**:

- **
Jays Care staff development**
- Support the implementation of a comprehensive staff development strategy that covers best in class onboarding, training, and professional development
- Assist in establishing a range of key training and development competencies for all JCF staff
- Co-design and implement bespoke training workshops for a range of JCF staff
- Design training assessment tools and evaluate impact
- Provide access to on-going professional development workshops from external partners based on need and interest
- **Volunteer coach development, training, and standards**
- Conduct a comprehensive review of feedback and evaluations data provided by volunteer coaches from JCF programs to assess and define potential needs, interests and opportunities for growth
- Assist in the creation of a comprehensive strategy for coach development, training, and standards across all JCF programs that includes but is not limited to:

- Identifying core training competencies
- Recommendations on long-term skill and capacity development
- Incentives programs
- Assessment and evaluation
- ** Program curriculum and training Standards**:

- Co-lead comprehensive review of all current JCF training content, program resources and tools
- Support regular assessments and evaluations of training programs, program content, and resources to identify areas for improvement, provide coaching support, and make necessary revisions to enhance program effectiveness
- Ensure that all training programs, content, and resources within JCF are aligned with best practices, industry standards, and the organization's mission as defined by the Theory of Change.

**Jays Care Program Specialists are highly skilled at, or ready to be coached in, the following areas**:
**EXPERT FACILITATION**
- Planning, executing and assessing high-quality training workshops for youth and adults
- Using the most up-to date research and learning to craft content and resources
- Facilitating workshops and program content that is wildly engaging, inclusive and accessible for all participants
- Creating workshop and program spaces that are welcoming, inclusive and barrier free

**RECEIVING/**
**DELIVERING FEEDBACK**
- Utilizing feedback and building it in to their development and goals
- Using a standardized format for providing constructive feedback to others
- Actively scheduling opportunities for debriefing, discussion and feedback
- Seeing conflict as an opportunity for transformation and growth

**EXCEPTIONAL CUSTOMER SERVICE**
- Oral and written communication
- Solving problems with optimism and creativity
- Responding to challenges and issues with a sense of calm and accountability
- Helping stakeholders feel seen, heard and cared for Consistently demons