Client Service Administrator

1 week ago

Edmonton, Canada The Open Door Group Full time

Open Door Group (ODG), a trailblazing non-profit organization serving communities across Canada, is looking for a **Client Service Administrator**to join our team

Open Door Group's Edmonton Pathways Program is launching and we're building an energetic new team to help job seekers with diverse abilities connect to meaningful, rewarding employment. This is your chance to be part of an exciting start up - shaping a brand-new office, building community connections, and creating real impact. Join us in making a difference and opening doors to limitless possibilities

**Status**: Part-Time, Permanent

**Hours of Work**: 21.6 Hours per week

**Salary**: $24 to $25.50 per hour

**Location**: The primary work location for this position will be in-person, in downtown Edmonton

**Anticipated Number of positions: 1**

**Anticipated Start Date: January 5, 2026**

**Posting Closing Date: November 23, 2025**

The **Client Service Administrator** also plays a critical role in supporting the center's operations by performing administrative tasks such as data entry, maintaining resource centre information, scheduling appointments, answering, and directing incoming calls. This role may also provide support by covering the duties of the Centralized Administration team.

**Why Open Door Group?**

**Champion of Great Workplaces**: ODG proudly holds the title of one of Canada's Certified Great Places to Work, fostering a culture of compassion and authenticity. Join a team that values your unique contribution and believes in the boundless potential of every individual.

**Competitive Compensation and Benefits**: As a Certified Living Wage Employer, ODG is committed to offering more than just a job. Enjoy a comprehensive benefits package which includes an RRSP matching opportunity. Invest in your future with our professional development fund. Pursue courses, workshops, or certifications to enhance your skills and advance your career.

**Community Impact**: Be part of an organization that goes beyond the conventional, providing tailored employment services to build strong workforce ecosystems and thriving communities. Your work will directly contribute to the social and economic well-being of the community.

**What you bring to the position**:

- Ability to communicate effectively, both verbally and in writing.
- Ability to foster positive relationships with individuals from diverse backgrounds, resolve conflicts diplomatically, and maintain composure under pressure.
- Ability to work independently and in cooperation with others.
- Ability to meet deadlines, manage varied tasks, and work under pressure while maintaining quality, client-centered service.

**Key Qualifications**:

- Grade 12;
- Office Administration Certificate;
- Non-Violent Crisis Intervention Training (can be acquired after hire);
- Recent, related experience of one year;
- Or an equivalent combination of education, training, and experience;
- Or other qualifications determined to be reasonable and relevant to the level of work.
- Must pass a criminal background check.

**Thank you for your interest in joining the Open Door Group team

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