Sales Associate

1 day ago

Ottawa, Canada Caivan Development Corporation Full time

**Job Title: Sales Associate**
**Location**: Ottawa, Ontario
**Employment Type**: Full-Time (Evenings & Weekends Required)

Are you passionate about delivering an exceptional customer experience and supporting a dynamic sales team? Join us as a **Sales Associate** and play a key role in guiding homebuyers through their purchase journey with professionalism and precision.

**About the Role**:
As a Sales Associate, you’ll work closely with our sales consultants to ensure every customer interaction is seamless, informed, and positive. This role blends top-notch customer service, administrative accuracy, and sales process support to create an outstanding homebuying experience.

**Responsibilities**:

- Greet and assist customers at the start of their homebuying journey
- Clearly explain Agreement of Purchase and Sale (APS) details and processes
- Support customers in understanding key dates and document requirements
- Prepare and review deal packages accurately and on time
- Identify and communicate potential deal issues proactively
- Help launch sales campaigns and manage lead generation efforts
- Maintain accurate records in CRM and track deal progress
- Coordinate APS signing, deposits, and legal documentation
- Collaborate with legal, mortgage, and internal teams to ensure smooth deal flow
- Stay current on incentives, site plans, inventory, and pricing
- Open, close, and maintain the sales floor each day conduct safety checks, tidy displays, and ensure the space is pristine and tour‑ready
- Prepare and serve beverages and light refreshments to every visitor, creating a warm, hospitality‑driven experience
- Monitor and restock customer‑facing areas, keeping refreshment stations, marketing collateral, and display materials fully stocked and inviting

**You will bring**:

- 2+ years experience in a similar role within a residential home builder environment
- Post-secondary education in Sales, Marketing, or related field
- Strong customer service and communication skills
- Highly organized with excellent attention to detail
- Ability to manage time effectively to meet deadlines
- Proficiency with Microsoft Office Suite
- Bilingual (English & French) is an asset
- Warm, polished, and professional communication style
- Willingness to work evenings and weekends as required
- Eagerness to learn and grow in sales operations

**Why Caivan?**
- Competitive compensation and benefits packages
- Lunch program
- 2 weeks paid operations shut down
- And more

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